summit electronics — Attraction in Boston

If I could give this place zero stars I would. I was a customer for a few years in regards to gaming consoles and accessories, controller repair and a computer and I saw a few shady things in the past that honestly accumulated and got even worse post covid. Customer service with this individual is non-existent. This man is a shameless hustler/scammer. Your "deposit" that you are required to pay is NOT refundable, even if he is unable to fix your product and returns it to you in the same exact broken state. Also it's not him fixing the product as he is outsourcing it to another individual. Even if there is cosmetic damage on your product caused BY HIM during the repair process, he doesn't give you any deductible or discount. Also if by any reason you cannot grab your product in the timeframe he dictates, he will then impose upon you $10 to $25 dollar DAILY storage fee and that is NOT an exaggeration. This man and his business practices is disgusting and scamming customers appears to be as easy as breathing to him. There are far better places to go for repair and if at worst, just buy another product new altogether and save yourself the...

Honestly this store is a hidden gem for tech in the Dorchester neighborhood. The store owner is Mike who i met before when his store was on Washington st in Codman Square. Make sure you have a receipt after your purchase because if something is broken or not working, Mike is usually rude , he curses and tries to blame you for the inconvenience. He doesnt seem to test or understand many of the electronics he sells. I concur with Diego in his review about the customer service and again keep...

I go here all the time. The guy in there very friendly very honest he definitely the best. He not gonna fix something that isn't worth fixing then over charge you. The prices he give are more then fair compared to other places. I highly...