Cita's Boutique Brownsville — Attraction in Brownsville

Customer Service- We purchased a belt in store that my wife found in the dressing room , the belt had no tags. When we went to pay for it at the register , the cashier went to the shelve we’re the belt was and brought one to charge us with the tag. The cashier grabbed a bigger size that fit my wife too big when she tried to use the clothes about two weeks later. I went back to the store to purchase another item and I asked if I could exchange it cause I think it might have been switched out by mistake. They told me to bring it in. We’ll I brought it in today and they told me I couldn’t since I didn’t have the tags but they did find the receipt where I...

I have bought several items at this store in the past and never had a problem. But when I went to make a purchase yesterday, the older lady followed my daughter with her eyes the whole time we were shopping. Then while I was purchasing an item she would not take her eyes off my daughter looking at items in the store. I did not feel comfortable being treated like Julia Roberts in Pretty Woman. If I did not need a Birthday gift for a dear friend I would have just walked out without the purchase. So sad I will have to travel further to the Cita's in Harlingen....

I walked into this boutique to buy a gift and was immediately surrounded by the women that worked there because of my tattoos. I had a very uncomfortable feeling leading me to leave and never return. However, I went back a few days later dressed in professional attire and I was welcomed, asked to come back, which I refused. I only returned to get a gift certificate. This place is bias. I felt stereotyped because of my tattoos. They were giving off vibes as if i was going to grab and run. Ill never shop at this store!! Bias and stereotyped owner staff. I dont...