Furniture Row — Attraction in Brownsville

Otto and I writing to express our sincere appreciation for the outstanding service we received at your Denver Mattress store recently while purchasing a mattress for my teenage daughter. In particular, we would like to commend Aldo Castillo for his exceptional assistance.

From the moment I walked in, Aldo was incredibly helpful and attentive. He listened carefully to my needs and budget, and skillfully guided me towards a selection of mattresses that were both comfortable and within my price range. He patiently answered all of my questions, demonstrating a thorough knowledge of your products and providing me with valuable information.

Aldo went above and beyond simply selling me a mattress. He also assisted me with selecting pillows and bed sheets, ensuring that I had everything I needed to create a comfortable and supportive sleep environment for my daughter.

Aldo’s professionalism, product knowledge, and genuine desire to help me find the perfect mattress made the entire shopping experience a pleasure. He is a true asset to your team.

We highly recommend Aldo Castillo and will certainly return to your store for any future mattress needs, as well as recommend Denver Mattress to my friends and family, based on my...

Selena De Leon took care of us and she was AMAZING!!! She was very understanding and took her time. She gave us so many options to handle things. She was polite, patience, and at the same time joyful with us. There were things I didn’t understand and she would explain them to me. Selena was also knowledgeable of her materials. We could tell she’s a naturally caring person. When we hit an obstacle she was able to navigate and solve the problem or have another alternative solution(s). She was GREAT to work with and we enjoyed our time with her. We totally recommend Selena for any and upcoming clients to do business with! My wife and I totally recommend and rate Selena 10/10, A+++++++, 10 Thumbs up plus the Big Toes! She should get Employee of the Year, a Raise, and a Big Promotion! Thank you for taking care of us!!! Continue with the great and wonderful work! God Bless...

Never again will I purchase from here. I was first told (twice) that it would take 14 to 5 days for a custom living room only to be told that I heard wrong and it’s actually 14 to 15 weeks. I was told that the receipt clearly stated that it was weeks not days but I’ll take responsibility for believing the sales rep and not double checking my receipt. Then, I called to update my phone number and apparently they are unable to do so. Once a number is on file they cannot make a change. I called to check up on my furniture and I was told it had arrived but it wouldn’t be delivered until 2 more weeks. I was finally able to schedule something sooner and I was told they would contact me to give me a time frame for delivery and didn’t hear from anyone. Never will I ever purchase...