After speaking with another company (and having waited 30 minutes after that company's stated time to arrive only to call and find out that they would not be able to show up), the experience with Burbank Cash for Cars was straight forward and efficient.
I called and was able to set up an appointment for next day pickup and was given a name and time slot by Steve (he was great!) During the call, I was given a tentative quote (pending vehicle inspection during the pick up). After the call Steve texted me to request a pickup address and was responsive to my texts to confirm date and time.
On the morning of the pickup, I texted to confirm that the appointment time would still align with the time that someone would show up and was surprised to get a response back within a few minutes AND the driver showed up a minute or two before the designated time. From start to finish the pickup took around 20 minutes or so and Steve took care of filing the paperwork with the state of California, so once he drove away all I needed to do was remove the car from my insurance.
Thanks Steve for making this process as simple and frustration free as possible.
As a side note, I even texted Steve after the sale to ask a few more questions and he even...
   Read moreThe assistance was so easy and understandable, I loved that I got a quote right away. He asked me for pictures of my car which is a 2015 nissan versa sv with 120,000 miles on it, the car wouldn't turn on, and I just didn't know how much it would cost to fix, and the time that it would take to get it fix, the engine pretty much was non responsive, and it was going to cost a fortune, So my friend told me about selling my car for cash, and I found burbank cash for cars, as soon as I called the process started and by the end I got $800 for the car, other places were offering a lower quote than that, and I was told that I was lucky if I were to get more. Well thank God I spoke to Steve because he was able to give me more than other companies that were close by. It was tough to say goodbye to my old nissan but with this money I'll hopefully get into a newer car by the end of the month. Thanks to burbank I left with a smile and they even towed my car free of charge which is a plus for me, I couldn't be more happier with the...
   Read moreWe had a broken bmw that we just wanted out of our life it was old and ugly and it was taking up space. I called a few places. I explained our situation and got offered a free tow to junk it.I called another company and the offered was the same. In my head it was a junk car and no one was offering me nothing, so I told them thatâll just call the first company that will take it, once I said that he offered me $50 fast. I thought that was a bit strange he went from giving me nothing to something. I finally decided to call Burbank cash for cars because I read their reviews and it turns out that our bmw is worth  much more!!! They explained other companies were trying to take advantage because I kept saying itâs junk and we want it gone Iâm really surprised by their help. This is an amazing company and theyâre really out here helping...
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