I've been to a lot of smoke shops in the 15 years I've been using and addicted to nicotine, plenty outside of the USA, and countless more throughout many of the states scattered across this great land. The gentleman I met today at this smoke shop, he goes by Dustin, is now my favorite smoke shop customer assistant of all time. Hands down, no cap (I shudder using this word), hain't lying. Not only did he know about the products for sale in his shop, he was very kind, genuinely friendly, made great conversation, and I felt as if I'd been shopping there for years. Excellent tier one customer service, coming from someone with a decade of bicycle sales experience. I will certainly only shop at Smoke Rings going forward, and I will tell anyone who asks that y'all are the best shop in Burlington. I hope Dustin is being well compensated, he deserves every penny he's paid and then some.
Thanks brother, I...
Read moreNo tobacco at this store but nice selection and even a raffle contest ticket with purchase. Extremely knowledgeable about all products they carry and this is one place I guarantee you that you will never see a fake or counterfeit product on the shelf. If they don't know everything about it they don't carry it. A true rare breed.
Again, these guys impress me on the knowledge of the products they sell. Bigger question is where do you find such motivated employees that actually learn along as you have taught them. Either you pay the most in town or you brainwash like a Kool-Aide cult but whatever you do, keep doing it my man....
Read morei want to give a huge shot out to smoke rings of Burlington! Best customer service in the area. they have the best vapes and knowledge to point you in the right direction on solid products. I recently bought the alien grass 7g and about a week after one side was empty and the other was full. i tried to get the other side to level out, but it would not. so i called Wednesday around 11 to try for maybe half off a new one and the manager told me he usually only gives a 48 hour window. well i got a whole week then i had issues. the owner could've told me to kick rocks, but he hooked it up and i will be...
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