M Health Fairview Ridges Hospital — Attraction in Burnsville

I would give this place a zero if I could, for all except the nurses. Partner was admitted cause they were very obviously having grand mal seizures, and for some reason, EMS messed up bad--as soon as they took them out of our home, ALL THEY DID WAS INSULT MY S/O. And got in the back, started an IV, then all of the EMS people got into the front to insult my partner and laugh at them more, with no clue why, but they were acting like gossipy, bratty, preppy school girls who just beat up the new kid. I know, it sounds ridiculous, but it is just the start of the issues.

I will forever be TERRIFIED to Even think my s/o or I might end up here if something happened.. I'd Rather die.

The EMS drop him off, and he has to Still Wait. Once he gets back to a room and going into a very easily spotted grand seizure, and the male nurse decided to laugh and call their bluff. You know if people pretend to pass out, and you give them a hard sternum rub with a knuckle or so to make them give up pretending? This maple nurse did it for a few minutes, only stopping and admitting "whatever" before he left, and the rest of the nurses did their best to help my partner. Got him on keppra right away, and he slowly could start to talk and move again on his own. I hope the nurses who helped him, that they all win the lottery, and find better jobs elsewhere, so this useless place calling itself a hospital should be taken out back and put it off it's horrible misery that is being projected onto every poor patient that comes here.

It took almost two days to get them a room, and they did. EEG Tech was SUPPOSED to put on the sensors and leave it, cause they wanted to keep it on at least 24-48 hrs to record. How long did they keep it on? 20 minutes, tops, if they're lucky. Meanwhile, the nurse with him kept trying to reiterate what the doctors had ordered, etc, but he was basically laughing at her, and shooing her away with his hand like she was a sad puppy looking for attention.

And my partner did have broken/irritated skin on their scalp where all the seniors were put on, because the tech who did it was acting as I'd he has a personal vendetta against them.

Anywho, no doctor sees them till two ish days later. They're obviously back to having regular repeating seizures, but the doctor couldn't be bothered to Even look at them. MEANWHILE the nurse gets between them, asking the doctor for keppra to give them, speaking of how on his chart he has success with it for a while night and day! The doctor waves the nurse of, says he's going to get a therapist to talk to them (virtually, which does make the seizures worse, AGAIN), AND THE NURSE IS IN YEARS as the doc leaves. At that point, I'd had enough, and wait for the therapist to talk to them. She's is concerned, and shakes her head, almost in years as she sees them start to seize up, and calmly asking about if they need help with therapy at all, cause it didn't look okay. And they quickly shook their head no. She apologized, and says she will do anything she can to help, and gets off the video call. Next time the nurse comes in with the doc, he has his attention on her, not my partner, saying that he's going to order more stabilizers for them to take. When they couldn't even talk most of the time, just cause of their seizures alone. I'm fed up clearly by now, so I bring him home, and the nurses who helped him were so sweet, carrying, and they deserve to be treated better, themselves!!

I'm not terrified to call for EMS, cause it just took one look at my partner for them to treat him like he was.. SOMEHOW, IDK HOW, faking it all.

And the only saving grace at this place, is mostly just the nurses. If anyone knows how to help me get them to face the consequences of forcing the nurses to ignore protocol and safety, to hurt patients.. goes against everything a doctor is supposed to stand for. I'm so mad. My poor s/o had to be Born two months premie, heart/lung bypass, SURVIVED 10days in ECMO. Not for these idiots to kill them, to pet their own ego....

I am only giving a 1 star review because I had 2 amazing nurses while in labor and delivery and post-delivery - Amy and Kristen. I hope I remember these nurses's correct names because I want to give them all of the credit for the little positive experience I had delivering a baby at Fairview Ridges. Otherwise I would give 0 stars if it was an option. I also wish I would've wrote this immediately after my experience because I know there is a lot that I have missed or simply forgot about 3 months later. Brace yourself for a very lengthy review. I am writing this not because I want to complain, but because I think any mother who is considering delivering at Fairview Ridges in Burnsville needs to know about my personal experience. This is only MY experience so I can't speak for other mothers who delivered here but it was bad enough for me to take time out of my day to write this review. I went in at 1:00 PM for regular, strong contractions about 10 days before my due date. This was my 1st child BTW. I regret wasting my time writing a birth plan because I was judged and questioned about almost everything I wrote on it. My partner was also judged and questioned about some of his preferences as well. I was questioning breastfeeding due to being on a certain medication that I did not know how it could eventually affect my child if I breast fed. I was told by this nurse that I should "at least try" even after I told her my reasons why I might choose not to. After about 2 hours of contractions I asked when I could get the epidural and was told, "when the doctor comes." I was also told by the nurse that she delivered 4 babies naturally. I felt shamed for wanting an epidural. The overnight nurse (I believe her name is Amy) was amazing! She was extremely accommodating, helpful, and understanding. She was not rude or condescending as I experienced earlier in the day. When I finally arrived to the post-delivery room. This is where I continued to feel pressured to breastfeed by each nurse that came and went. One nurse said that she didn't know how to swaddle a baby because she is not a mother or grandmother. A little bit later after the breast feeding wasn't going that well, I asked for some formula for my baby because the baby got maybe 3 drops of breast milk to eat in about 8 hours. I was told that was enough because of how small their stomachs are. Later that day when it was time to feed again, my partner wanted to try feeding the baby formula with a syringe. The nurse asked me if I wanted to try breast feeding first and I said, "No, not this time." I was given the most disrespectful look I've ever received as a grown adult and was asked, "Are you sure?" I said yes. I got another judgmental look from the nurse as she whispered, "OOOOK" under her breath. The breast feeding push continued throughout the evening until my partner and I decided that it wasn't for us and I didn't want to even try anymore. This is when I told the overnight nurse, Kristen, that we only wanted to do formula and bottles and no more breastfeeding. Kristen was extremely understanding and did not question or belittle me for making this decision. Kristen was the only nurse I felt comfortable enough around to tell her what I really wanted. Lastly, I also received a card in the mail from the Baby Center department a few short days after being home. Signed by Amy and Kristen only. It is stressful enough being a first time mother and then being treated so poorly at such a facility it made my experience 10 times worse. I am very disappointed in the nursing staff in the baby center at Fairview Ridges in Burnsville and I really hope the staff was just having a difficult few days because I would never ever ever want any other mom to feel as judged, belittled, and criticized as I felt during my...

On 12/13, my wife and I received the news that our pregnancy had miscarried. We waited for her body to do what it needed to do, which started in earnest on Saturday 12/17. Unfortunately, my wife lost a lot of blood while trying to pass the tissue, to the point that I was preparing to transport her to the ER myself, but could not, as she suddenly went weak-kneed and I had to guide/carry her to the bed. It was at this point I called 9-1-1. The responding EMT warned us that their usual experience with ER personnel when transporting a miscarriage case was for personnel to basically wash their hands and insist OB handle the case. We had no choice, as my wife's blood pressure had dropped critically and she needed urgent medical assistance. Now for the experience at Fairview, Burnsville. Upon arrival, my wife was brought to an ER room and given a steady input of fluids, while the ER team contacted the OB doctor on call. The nurse made sure to call me and give me her room number. I arrived and was immediately brought into the room. Though they explained everything happening to my wife, as she was the patient, they also made sure I understood what was going on and answered my questions. At one point, they had to do a pelvic exam to see if they could get my wife to stop losing blood. I was given the option to stand outside, stand next to her, or stand near and help hold her legs. I took the latter, which my wife appreciated, as the procedure was uncomfortable at best. Once it was determined that my wife would need a D&C surgery, the team acted quickly and handed her off to PACU, who got her prepped in no time. The surgery happened in less than 25 minutes and she was awake in an hour. She stayed overnight and was released in the morning. She has recovered well. The entire time we were in the hospital, we never felt snubbed, patronized, forgotten about, uncared-for, or as though we were an inconvenience to anyone. All medical staff introduced themselves and spoke to us with care, concern, and compassion. All information was given in a way we felt we could understand. We thank Fairview for the care we received on a very scary night! I don't remember everyone's name (there were around 15 people who helped us through the whole ordeal), but I'll name the ones I can PACU RN Greg - thank you for your attention to detail, your speed in handling things, your help to me while my wife was in surgery to find a phone charger (you can imagine the use it was getting), and your kindness OB MD Almdale - thank you for your kind words to calm my wife, your fast surgery skills, and your post-op conversation with me, where you made sure I had all my questions answered The ER evening staff (just before shift change) on 12/17, the overnight staff, and the morning staff on 12/18 - THANK YOU ALL! We are grateful to Jesus that He put you where you are at in those moments to care for us and how you cared...