My wife and our toddler went to get a few tomato cages and ask about bean poles this afternoon. The woman who "helped" them was abrasive and unwilling to listen, let alone ask follow-up questions to see if she understood their needs. It was close to the end of the day, but that is zero excuse for the treatment they found. Braving the COVID world is enough of a difficulty—a rude reception is the last thing anyone needs.
We've been customers since moving to Carrboro five years ago and have never been received in such a curt manner (thus two stars instead of the one for a good history). I'm so put out about this I'm going to give money to Amazon, and if we decide to return I hope our next sales associate will be a...
Read moreIt looks like they have a great deal of quality planting materials. With some out of the ordinary trees and shrubs. I know they sell Stihl products. So I went there to purchase a Stihl weed wacker that takes the attachments. I wanted the pole saw attachment to go with a weed trimmer. They did not carry it or the attachments that went with it. When asked the prices the guy was not sure. And said that he would have to order these things. I’ll have to do my research. But it is probably better to order these things on line and have them delivered to my house. This will cut out the middleman (Southern States) and save me a trip back...
Read moreThis week I purchased a 40 lb bag of black oil sunflower seeds and a bag of hardwood mulch. I went to the adjacent warehouse with my receipt so that the warehouse person could pull the two items and load them in my car. I was shocked to find his bandetta around his neck, rather than over his mouth and nose. He made no attempt to pull up the bandetta, which is the least effective of all masks NC has a mandatory executive order to wear facemasks. I shouldn't have to be the mask police to buy a product. I'll make no further purchased from Southern States until they enforce this...
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