Nelson's Furniture — Attraction in Centralia

We had purchased a couch....price was good. Unfortunately cushion was chewed and needed a replacement. Called to see if possible and was told to look for a serial number and model number under the cushions. None found.....well take a picture. Had given our last name to him and is unique so should be findable. Apparently their computer records are none existant or extremely poor! A simple spreadsheet would be easy enough to maintain, being able to reference by any one of multiple entries, i.e. last name, dos, phone #, address. Apparently don't have...

Great store with better prices then most locations within Lewis county. Tom Nelson the owner is a very friendly gentleman with a sense of humor. He was not only nice enough to work out a slightly lower price but agreed to next day shipping, no interest for 90 days. He even gave recommendations for what frames would work best for the mattress/box spring. He has all kinds of furniture including metal frames, bookshelf's/shelving units, desks, some glass and marble looking table tops. Definitely coming back for...

Went in on Black Friday and was quoted $1400 for a couch. Went back to pay for it and they said I was quoted $1499 but I paid for the $1400 couch. I went to pick it up and was met by the owner in the parking lot who yelled at me telling me I was never quoted $1400 and that he said $1499. It was a horrible experience and I asked him to refund me. I bought the couch online from Overstock instead. Really disappointed in the way he treated me, especially after trying to support a...