Poor customer service…while I understand they just want our money at least smile at me before you take it…I was interested in the fireplace tv stand and the lady informed me the one on the floor was the last one. No problem at all, but then I looked at the door and it was somewhat not aligned like the other door. The tv stand was I think $200-$250 (I can’t remember) so I asked for them to try and repair it or take a few dollars off however, they were not interested in entertaining either request. Furthermore, I gave them another shot by referring my grandfather there for patio furniture. He had a difficult time getting up the stairs since there’s no wheelchair ramp for him to use his walker. Though, he did spend over $400 with them, this will be my last time recommending this place. I’m not a difficult customer but I do expect a basic level of customer care and satisfaction. I’m only giving 3 stars because I purchased my patio bar from there on my first trip and that experience was...
Read moreFrom the moment I walked into Payless Home Goods, I knew this place was something special. If you’re hunting for stylish home furnishings and decor that won’t break the bank, look no further. The store strikes an amazing balance between trend-forward items and everyday essentials at a great price—offering everything from cozy sofas and chic patio furniture to seasonal decorations and kitchenware.
What really stood out was the prices, also the quality of the furniture is very well. well-organized, and easy to browse the layout is. Every aisle feels it has something you could take home, and nothing seems overpriced . Staff members were incredibly friendly and made a point of offering assistance without hovering—they were approachable, knowledgeable, and genuinely seemed to enjoy helping customers find what they needed. Make sure to check the miscellaneous items they have inside...
Read moreI was sold a defective sideboard and since noticing that, I’ve been trying to get in contact with the store for almost 2 weeks. I’ve called numerous of times. Was sent to voicemail where it was “unable to receive them” then when I was able to leave one my call still wasn’t returned. I’ve messaged on facebook, TikTok , even messaged through the online site, and nothing. I’ve been trying to return the sideboard and get my money back and I can’t even get in contact with them and they’re unresponsive. Now I just have a half finished sideboard that I can’t do...
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