Atlantic Union Bank — Attraction in Chantilly

I have used a lot of banks over the years. I have used some really great banks as well. However, the staff at the Atlantic Union Bank in Chantilly, VA (MetroTech Drive) is so far above and beyond the experiences I have had in my lifetime, that they deserve this small token of appreciation. I wish it were in my power to do more.

They are not only friendly and smiling every single time I go to the branch, they are professional and treat me like something more than an account holder.

I do not reside in the area, but work there and if I did live nearby, I would transfer my banking to this branch without hesitation.

Well done Atlantic Union! You have a tremendous example of how banking should be in...

Merger with Access National has been a major disaster. Time to move on. Avoid this place.

UPDATE After our relationship manager seeing this review you'd think they would be calling us to try and correct the situation or find a way to take an unhappy customer and make them a happy one, nope, nothing. They did leave a reply to our review but that is it. If one of my customers was this unhappy I would call them immediately. Again stay away from this bank, lots of...

This is my main AU branch. Every visit is like visiting family. As a small business owner, I visit regularly with deposits and it is a highlight of my day. Despite the familiarity, they never forget the customer/service associate relationship and are quick, efficie3nt, accurate. The follow the rules to safeguard my money. I have my loans from Corporate but my heart is at the...