The Charleston Coliseum & Convention Center is a prominent venue in the heart of Charleston, WV, but my recent visit left much to be desired due to severe accessibility and logistical issues.
Upon arriving via Interstate 64, I appreciated the convenience of a designated event parking area at 500 Lee St Bridge. The parking garage features a skywalk connecting directly to the Convention Center, a feature that seemed promising. However, it quickly became apparent that the path to the venue was fraught with problems. The skywalk, an ideal sheltered route in harsh weather, was left uncleared of snow and ice, creating a safety hazard. To make matters worse, the skywalk led to a locked “Staff Entrance” with no public access, forcing visitors to return to the parking garage.
Navigating from the garage to an open entrance was frustrating. Sidewalks around the facility were poorly maintained, covered in slush, ice, and standing water. Although my initial path was supposed to be a short 150-foot walk, I ended up trudging nearly a quarter mile in subzero weather to reach an open entrance on Civic Center Drive.
The combination of inaccessible entrances, unsafe walkways, and unclear signage reflects poor planning and a lack of concern for visitor convenience and safety. Addressing these issues—by ensuring adequate snow removal, updating signage, and better coordinating accessible entry points—would greatly enhance the overall experience.
Until improvements are made, prospective visitors should prepare for potential challenges during winter events at this otherwise...
Read moreCharleston, WV... Y'all have a spectacular venue here. I've seen hundreds of shows across the county and can confidently say, this was one of the most inviting and comfortable arenas I've been to. I had the opportunity to detour here so I could catch TOOL during a business trip to Cincinnati. I'm so glad I did! There are a couple hotel options within 1 block of the arena, as well as many restaurants and bars within walking distance of here too, making this location extremely convenient. The area itself is a little on the smaller side, making the arena concert experience a very intimate one. The acoustics were fantastic and there's really no bad view in the place. What really sets this venue apart from other arenas, are the large open spaces in the vast concourses throughout the place. They are comfortable, clean and spread out! They have places to sit, relax and enjoy a beverage or chat with friends, while waiting for the show to start. There are plenty of food and beverage options spread out, with no lines being excessive. There are also plenty of restroom options if you search for them, so you can avoid those lines. Thank you for a wonderful concert experience. I had never considered visiting Charleston before this entered my realm but now, I hope to be back again to enjoy...
Read moreThis is long so please follow: So I’ve been to many concerts but never any here at this venue. I attended the Parker McCollum concert 1/24/25 and had Pit Tickets. I’m not trying to be THAT person but every single pit person that waited with us which was 5 plus hours can attest to what happened on the Coliseums part. Be sure to call and make sure before you go they will not mess up and allow you to go in early just to tell you to turn around and go back out and loose your spot spot in the pit. Again I waited for 5 hours and some other people had been there since 8 am and did not get what we paid for. We were let in 30 minutes early because the GM Patrick Leahey was trying to do the right thing and props to him, but should’ve prepared his team. Instead security was extremely rude and had no idea what was going on when there was zero communication. For someone who is very short and always pays to be in the pit and get somewhere early to ensure I can see this was poor on their end. Not because I wasn’t fast enough, but because they opened too early then decided we couldn’t go in and people who waited hours lost their spot and people who were their literally 10 minutes were ahead(people in front of us told us they literally walked in). Do better and communicate...
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