Stopped in for a drink at the bar and had a horrible experience. The Bloody Mary I ordered using the menu name was not what was provided. The next mule had a long hair on the glass by the rim. I mentioned it and the barkeep seemed put out to make a new one. Who serves an olive with no pimento? In a $9 drink?!
We tried to ask what was good to do in town and she said there are some restaurants and mentioned the mall- there isn't anything open in the mall! She had no customer service skills and lakes engaged conversational skills. O asked about the upcoming regatta and she had nothing to say. From my side I was off put by her attitude after the first drink was presented and she definitely put the salt in The name!!
My husband was so off-put by her attitude he didn't want to eat at the bar and we decided to spend our money elsewhere!!
I told her I was only leaving 10% because of her poor service, but I was leaving something.
She did tell us "I have good customer service skills" and, as we all know - if you have to tell someone you...
Read moreOne of the bartenders was slightly rude. I also did not know this but their menu is very limited and don't plan on bringing the kids as all they really had available for drinks were all alcoholic. Had to walk to the Hotel's little shop to buy soda at 3.20 cents for a normal bottle of mountain dew or pepsi. Other than the menu being super limited, likely due to covid so I don't blame them, the lack of "normal drinks" and the one very uninterested bartender lady it was a great time. Really good scotch, and the burger was absolutely incredible even before the alcohol. Definitely would recommend. Just bring a beverage with you unless you want a beer or...
Read moreWe were there Fri and Sat night 3rd weekend in Jan.... had the same waitress, her name is Jen. Absolutely wonderful waitress! Very friendly, seemed to actually enjoy her job! Food was good.... I did give 5 stars but I still have 1 complaint.... every year WVAFF is there same weekend in Jan. PBR is there the same weekend. Both events run late. The bar knows this. You should plan accordingly. Closing the kitchen at 10, Bar at midnight and only having 1 waitress, even though she was amazing, is crazy. You could totally make so much more money if you would stay open and plan..... Thats all! Thanks Jen! Hope to see you next year!!!
April...
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