If you are struggling to find a genuine, honest flooring provider amidst the sea of scams and deception, you have arrived! I was trying to match a very specific engineered floor. After exhausting my local supply options, I turned to the internet to try to fill my need. While several online fronts claimed to have what I needed, their reputations were deplorable and their responses automated. I was about to give up, but stumbled on Carolina Wood Flooring in a final desperate search. What an amazing difference! Real people who answered the phone, understood what I was seeking, and actually put hands on their stock to confirm that it existed!
It was not cheap to have the flooring shipped across the country, but they even made that aspect easy. After reading horror stories of poor quality, unusable engineered products I was anxious to open the packages and see if I had made a wise decision. What I found was a complete home run! The flooring was solid and beautiful! My installer was quite impressed as well. He has seen many inferior products and was very happy to have quality materials for this project. Every piece was usable!
So if these folks have what you seek but you are hesitant to engage, I would encourage you to give them a ring. They did me right, and it seems safe to assume that they will do the...
Read moreI recently got my hardwood flooring from Carolina Wood Flooring. Let me just say that from the start to finish they were an amazing company to work with. Since my family and I step foot in to the showroom, the sales representative was not like any other that would just try to sell. She took the time to ask what was it that we wanted and needed. The gran selection of hardwood flooring they have is unbelievable, from different colors, to textures, and prices. As a home owner i certainly shopped around the Charlotte are and let me just say nothing beats them price wise and their customer service is the best. Carolina Wood Flooring will definitely be recommended to my...
Read morePoor response time! Contacted them to receive a quote, including shipping costs for a clearance lot of wood flooring. Took multiple requests to receive quote. I did sit on the quote for 2 weeks because I had to gather additional funds because the lot was larger than what I initially planned on purchasing. On Tuesday I emailed them stating I wanted to fill the order. No response. Followed up with a phone call Thursday morning. No answer, no return call. Called again on Friday and finally got a hold of someone to be told the wood was purchased 2 days earlier, which is AFTER my request to fill the order. Upset because this is a discontinued flooring I've been...
Read more