McNaughton's Garden Center and Landscaping — Attraction in Cherry Hill Township

My daughter and I, along with my 5 year old granddaughter visited your nursery yesterday afternoon for the first time. The visit started on a good note with your standard hellos. Our visit was primarily for houseplants and potting soil. My daughter asked about the location of the potting soil. After making a decision on the soil realized no carts were visible. I suggested to go inside to ask the sales clerk. My daughter returns with a shopping cart. Of course the potting soil bags were dirty & covered with some snow. We eventually got 2 bags in a cart. While walking back to the other building, my daughter hit a bump & the cart fell over along with both bags of soil. I see a man coming near us, clearly an employee, thinking we will be receiving assistance. Definitely not!! He just kept walking!? Clearly he could see we needed Help. Also, my granddaughter knew that her mother & grandmother needed assistance because she was attempting to lift the bags of soil. I don’t know what policies you have in place, it’s definitely not Customer service! Please don’t use the Covid excuse! The 3 of us were masked. This is not the end of our miserable experience. After getting the bags back into the cart we made an attempt to enter the building. We get to the door, of course it’s not a door with a door stopper I’m struggling to open & hold the door & assist my daughter with the entrance into the store. (No flat surface) You would think the young sales clerk heard us struggling.No assistance. I asked for a paper towel or something to wipe our hands. The sales clerk struggled but found a sheet of wrapping paper. After the purchase, of course no common sense hits the young sales clerk to open the door or any assistance. My 5 year old does open the door. The point I want to make, particularly with the man that walked by us. Clearly we needed help! He had No decency to help his fellow man!? Why not? I will not be returning. I do not want to put myself through another disappointment of your staffs’ lack of...

Update: I bought three elephant ears/colocasia a few months ago and they have all died. They were pretty expensive and they were tiny when I bought them, some only had a few leaves. I got home and they all had spider mites and mealy bugs, and I've been trying for months to clean them and take care of them and now they are all dead. I have other elephant ears that are thriving, so I know how to care for them, it's a bummer these were so bug infested they didn't stand a chance.

This store is a wonderful hidden gem, and in some ways I would love for it to stay that way. They have an amazing selection of indoor plants, many of them rare and not at other plant stores. It is worth a drive from Philly over here, and worth the bridge toll on the way back just for a trip to this garden center. The prices also feel really reasonable on everything, although it is not a steal price wise - but I feel good about their prices compared to others I see in Philly. I would love to see a bigger variety of the smaller plants in 2" pots, but they do have a good selection already.

While there on my second visit, I found some super rare elephant ears and was ecstatic. I was originally told I couldn't buy them from a younger employee, but the lady at the check out desk was very kind and found a man who could tell me yes or no officially. He corrected the previous lady and said I could absolutely buy them. Lesson learned... if it's labeled "Not for Sale" or roped off, it's not for sale. But if it's not labeled, then...

I will never go here strictly because the people they seem to hire. I was behind one of their Fords driving home in the snow today. We were waiting at a light and the car behind me beeped. The McNaughtons driver must have thought it was me because he started flailing his arms around and then gave me the middle finger. Then as we continued on the route he blatantly tried to break check me IN THE SNOW. Thank god I was driving carefully and have a new car that could handle the fast breaking in the snow.

I don’t care how well this business fares, I will go out of my way now to go elsewhere. I will also go out of my way to let people know about this situation. I surely don’t want someone working for me that’s like that. Also, aren’t you supposed to be representing the company you work for. You’re in a company car!...