Your Pet’s Paradise — Attraction in City of Yonkers

We were new to the area in the spring, and this was the only place with availability- which made me concerned- but Artie needed a haircut and despite him being a goldendoodle, I do not let his hair get long. I scoped the place out and it was clean and the people were friendly. The first haircut was a good haircut but way longer than we like and what we had asked for. I told them so they knew for next time, which they noted, and paid in full and went home. I ended up bringing him back two weeks later because it was just way too long. The second time around was much better, and he came out looking perfect-minus the fact that his nails were long and scratchy. I paid in full, which I was secretly a little salty about paying another $200 just two weeks later, but I’m not as confrontational as I should be. About 6 weeks later we brought him back, and I was looking forward to him getting the same haircut as last time, but I asked them to go one level shorter than before just because it was summer and we were in a heat wave. We waited all day (much longer than the first two times) so I called to get an update because we were going out of town that evening. I would never want to rush the groomer, though. I just needed an idea of timing because I hadn’t anticipated it taking this long. They told me half hour, so I arrived half an hour later and they were still working on him. I hung around and waited (which I didn’t mind) and eventually they brought him to me. I was shocked as I had never seen such a poorly groomed dog… he has chunks of hair sticking around his face, his elbows, and his genitals, armpits, and paws had not been groomed! How could they have let him out this way? They should have known that was unacceptable. He looked like a homeless dog (though I would never tell him that and gave him lots of love and praise :). Anyways- I have trimmed the areas they missed myself, and have scheduled him for elsewhere since. It only takes one time, and I will not risk bringing my baby back there. Pictures included, but doesn’t quite capture how bad the haircut was. Also included a current picture since fixing his face haircut.

Edit- I took him to a new groomer today and they said he was sooo nervous, and they were afraid the last groomer “didn’t treat him well”. Broke my heart so much that I ever brought my baby here. ALSO, the other groomers in the area charge far less… My Pets Paradise was over $200, while this last groomer (which is the most reputable in the area and hard to get an...

1st time using this place. Was referred by 2 people and I can literally walk there, so it was convenient. BUT, I was soooo disappointed. I wanted to cry. They left cotton balls in my dogs ears. I noticed them when I got home because I was trying to clean him up with my scissors, so I pulled them out. If I didn't see them, who knows how long they would have been stuck in there. They didn't cut the fur in between his paw pads. He was so uneven, you can see clipper marks. His ears were cut uneven and his paws were not rounded out and finished off. I used to groom, so now I need to clean him up. He needed to be finished off with scissors to make him even all around. They did not cut the fur behind his ears on his neck. I can't believe I spent $80. I provided a photo to follow from another groomer (he used to go to in Florida- $55). They wanted to hang it on the wall. It's not their work!!!!!! I will groom him myself...

I’ve been bringing my dog Sundae to Your Pet’s Paradise for 4 years and I’ve never had a complain , they’re very professional, the work they do on my dog’s hair is amazing that people always asked me where do I take my dog for grooming? They used the best quality products, my pet keeps smelling so good after weeks. I also left Sundae for days when I had to travel and they took a good care of her I felt safe leaving my dog in this great place. The price is very reasonable and the staff is always kind , respectful, friendly and professional. I’m moving out of town soon but I’ll keep bringing my dog here even if it’s far away because it’s hard to find great places like this one. Thanks Your Pet’s Paradise for always taking a good care of my...