The Claremont Forum – Bookshop & Nonprofit Center — Attraction in Claremont

I greatly belive in customer service which basically is the experience a customer will take when they leave the store.

Sadly this location has no experience in giving adequate service......i will have to change my name to the invisible man.

Two employees attending the bookstore no costumers I walk in and they eyed me, I was hoping for a welcome or good afternoon, may I help you or something, I guess it was to darn difficult for them to be courteous to an hispanic man.

I tried starting a conversation with one of them, but she kept looking at the ceiling I guess it was to challenging to simply be nice.

I left the store and I wasn't acknowledge, not a " thank you for stopping by " or have a good day......i can hear there loud conversation over their working hours and their days of being there.

I hope the owner, a representative or the manger get to read this, and can help there employees with on the job training, being courteous and having values.......

I wouldn't recommend this store to anyone ......and hopefully can learn from...

This place was so cute!!! From what I saw they have a little organization where prisoners can send in their letters and they send books to the prison for the prisoners to read, and they had letters handwritten by people in prison on display that you could pick up and read throughout the store, which I thought was fascinating and wonderful. We didn’t get to speak to the lady working the front. She was very busy working on the phone on her computer. They have a nice selection of used books. It’s not huge. The young adult section was very small and was like one shelf, wish it was more but it probably depends on what the store gets in. Would check this place out again. In a really neat cozy...

This a great used bookstore located inside Claremont Packing House. The selection is excellent and books are categorized by subject. They also host monthly art exhibits and, at other times, speakers, films, and musicians. We love shopping for and donating books at this store. Proceeds help fund Prison Library Project. They send 100’s of books to prisoners every month based on prisoners’ requests. It’s a beautiful space and worthy of your patronage. ...