I went in today looking for simply strawberry and little to my knowledge, they didnāt have it. š« Iām not going to lie, I was disappointed, but they turned my whole experience around! Michelle had me try perfect strawberry and I was beyond impressed. I think Iāve found my new favorite juice of all time. The shop smelled so clean and lemony. This is the cleanest shop Iāve ever stepped foot into. If Michelle didnāt have a for sure answer to my question, she asked Patrick, which is so much better than just making something up. Patrick seemed very knowledgeable and they were a couple of great people to just hang out with and learn things about vaping from. I will be shopping Derb only from here on out! I canāt say enough great things about the place...
Ā Ā Ā Read moreI purchased a Smok Alien Mod 220W kit from this store and it turned out to be a knockoff, not authentic. It fired on its own once recently and has been having issues pass-through charging even though I have it on the newest firmware. I just found out about the Smok Authentication feature and verified that my device is a clone being sold as the real deal. I paid top dollar for a clone at this shop. If you buy Smok products use their app to scan the QR code on the box before purchasing. The store should have been authenticating their own product before selling it. Buyer beware. I would have taken it back to show them but I'm not local anymore and it's 3 years old.... so I figured best to share with the community so they...
Ā Ā Ā Read moreI am thoroughly impressed with the service I just received from Jake!
I recently just started vaping again, so I had absolutely no clue what type of vape I needed as my vape needs have changed.
Jake went above and beyond with making sure I had the right vape and he explained step by step how my vape operated, how to use it and thoroughly explained all components of it.
When choosing a vape juice, he patiently went through the optional juices and assisted me with finding a vape juice that was the bomb!
He was funny and personable as well! We need more people like Jake in retail/customer service.
I WILL be back because of him!
10 Stars...
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