Cody Ace Hardware — Attraction in Cody

I have found numerous products at this store being sold well above MSRP or even local competitor's prices. White-labeled/ACE products seem to be particularly vulnerable, but otherwise it appears random as to which items are marked up. For example I once found that among several respirators offered, two were priced around their MSRP, while a third was nearly twice as much as what it sold for just across the parking lot. Furthermore this store has a fairly strict policy to not offer price-matching. Aside from this issue, which I sincerely hope will be addressed some day (and will update my review accordingly), it's a fine store. The employees are always helpful and friendly (except one manager/owner?, perhaps not even there...

Today Pat restored my faith in humanity. He went out of his way to help me find what I needed and just overall went above and beyond what he needed to do; all while running 1000 miles a minute with other customers and tasks. I was thousands of miles from home, without the materials I needed to get my car back up to par and he genuinely wanted to make sure that I got it figured out and was safe & back on the road.

I also witnessed a rude customer at the cashier counter and two other employees that were working with him to solve the issue handled it more gracefully than I ever could have. All around amazing customer service today at this store.

10/10 recommend. Please support this store any...

As I entered the store a young lady named Abigail L was working checkout. I quickly threw out the words "screen repair" to her and she equally quickly threw back the answer "5D". Without even stopping to think, she told me where to find my items. Often these days we hear about youth who don't want to work, and don't know how to work. Abigail L was a shining example of an impressive young woman who was good at her job. Thank you Miss Abigail. Smart women do belong in hardware stores, and maybe one day, you'll run the...