Recreational Art Studio — Attraction in Concord

I purchased a groupon for a glass fusion class and went on 6/30. The class was much too big and the instructor didn’t have enough materials or tools. It was very frustrating to pick through scraps to find enough to use and then to have to wait for a tool to become available to use. Since it was a holiday week we were told that the firing process may take up to a week. I picked up my “finished” product today.. 3 weeks later and only after I called twice to see if it was ready. I was told that it had just been completed today.. I went in to pick it up and it looked a lot like I had left it.. not much fusion took place. I think they just threw it in the kiln so I wouldn’t call again. I had purchased another Groupon for a pottery class but ive cancelled it as the glass fusion has left a sour taste in my mouth. I wouldn’t recommend to anyone.

I received a reply from the owner saying she/he reviewed the video/ audio of me picking up the items..and only positive things were said about the pieces.. all I said was I liked the background piece of glass. I don’t hate my piece but I certainly could’ve done it at home with superglue. I guess the overall message of my complaint was missed... the class was oversold, there was not enough materials or tools, and the process took 3 weeks...

I purchased a Groupon for a glass fusion class and attended with a friend. We looked forward to trying a new place and new medium of art. The experience was poor from start to finish. The Groupon value was misrepresented, I emailed to ask for clarification and did not receive a response. When we arrived, the class was oversold, there were not enough materials for everyone, we were left to pick through scraps and share very few tools. The instructor did her best to help but she was stuck between a rock and a hard place with the materials provided. We were told it would be about a week or so before our pieces were done, but it took 3 weeks and multiple calls for them to be ready. When they were picked up today, they had just been completed and do not appear to have been fully fused as promised. We had been looking forward to having a new studio to visit to do art projects but this experience has turned us off from every visiting again. Overall, a very disappointing experience and I would not recommend...

I would NOT recommend this place to anyone. My daughter bought herself and I a pottery class as a Christmas present and on the day of our appointment we showed up about 10 minutes early and was told the class was canceled. They had my daughters phone number but didn’t bother to let us know before we drove the 30 minutes to get there and wasted our time. As if that wasn’t bad enough the girl working wasn’t authorized to give my daughter a refund so was told to call in a couple days. I did that only to find they turned their phone off! I then drove there to be told the owner wasn’t there and they would have her call me. It’s been over a month and still no word! I’m gonna go by there one more time to demand my daughters money! It’s not cheap to take a class. We’re talking about $60 a person! That’s alot of money to cheat someone out of. Maybe that’s how the owner can afford to never be there 🤷🏼‍♀️ Please beware of...