Castro Valley Natural Grocery — Attraction in Castro Valley

I was so impressed with this Marketplace, we were greeted at the door by a young man who not only opened the door for use but provided us with hand sanitizer. As we entered the door there was the aroma of fresh baked bread, to our left, fresh blends of spices to our right and in the middle was an Olive Oil and Balsamic Vinegar bar!!! They also have a fresh meat market, toward the back is where the salad bar and hot foods are located and the Market. There veggie selection is wonderful all fresh and Organic, dairy section had a wide choice of items. I will be returning on a regular basis. Customer Service was wonderful, everyone was so very nice and kind. Apon leaving the young doorman, provided us hand sanitizer and opened the door for us. 1st Class Service. Thank you Castro Valley Marketplace for making my experience a...

I usually enjoy my experience here and all the local foods. Today I asked for a smaller cut of Gruyere as I come by weekly to get ingredients for a ham and cheese sandwich among other things. I never use all the cheese I buy, so I asked for 5$ worth. No one is in line and I did not receive the service I expected here. I was told it wouldn’t register on the scale, I find that hard to believe with all the both small end cheese samples they have. I can go to any decent grocery store with bulk cheese and get the amount I need. Not here. The lady in this section was more interested in chatting with a coworker than helping me. Everyone else was pleasant. 3 star for hit and miss service. 5 star...

A mixed experience. The bad: Certain sections have painful lighting. The low hanging, ultra bright, bare LED light tubes gave me a bad headache and blurred vision in under 5 minutes. At least hang those ugly lights up higher so I can try to shield my eyes from them. Those lights drove me out before I could finish shopping. The after image they left on my retinas lasted a few minutes after I left the store.

The good: The cheese staff person was helpful, knowledgeable, and nice. There was natural light and non-obnoxious lighting near the cheese. They stock Clover cow milk and...