Fresco y Más — Attraction in Lehigh Acres

After visiting the Winn-Dixie at the corner of Treeline Pkwy and Colonial Blvd, I was very disappointed with the Winn-Dixie om Homested Rd in Lehigh Acres. The Colonial store had a wonderful selection of all fresh food, fruits, and vegetables. I purchased 2 beautiful Porterhouse steaks about an inch to inch and a half thick, and saved about $4. Per pound using my Winn-Dixie card. In comparison, all the Homestead store had were steaks nomore than breakfast thickness, unless you were lucky enough to find thicker ones in the butcher case. The fresh sweet corn was very, very small. Such that I felt guilty purchasing them; so I didn't. The Homestead store is a very poor example of the quality I'm used to at Winn-Dixie, and one would be well served to spend the extra few minutes, and pass this store up. Spend the time and go to the store at the corner od Leland Hts Blvd and Bell, or the one mentioned at Colonial...

During my trip I notice that all 3 facing of fish sticks were buy one get one free. While using the self checkout I the sale fail to come up. I alerted the employee who told me that the sale would come up when I cashed out. I hit the total button and the sale still did not come up. She then reached out to another employee to help her figure it out. The two of them come to the conclusion that the item should be coming up on sell but the had to get the override card to fix it for me. When the 3rd employee came over to do what I though was an override, instead she was walk off for 5 minutes. She finally come over to tell me that I took the wrong item with a picture on her phone. In most stores they honor the price they post and the information the first employee offers but it was clear this manager covered up the mistake and blamed me for the it. I will be doing my future...

Hola, soy cliente frecuente de “Fresco y Más”, bueno era ya les explico el porque: El día de hoy necesite ayuda en las cajas registradoras de 20 articulos con unos tomates, ya que no tenia barras ni numeros para poder escanear, lo normal, pero le pedi ayuda a la empleada llamada segun ella “Dayana” y se nego, me respondio qye yo tenia que pasar mi compra sola y que me guiara por la panta, mi punto es: Es de las cajas, pertenece a servicio ql cliente, como pueden tener una persona en el frente con ese tipo de actitud!! tan sencillo como ayudar a escanear los tomares y terminado el asunto, pero no creo que sea correcto la begacion ademas de decirme que si yo tenia un problema para tocar la maquina, mande a buscar la Manager ya que su actitud fue bastante incomoda e inrespetuosa, ella se hacerco a la manager y yo fui detras le comente la situacion y la manager, se dirigio conmigo a la registradora, el punto fue que tambien fue un poco grosera me tiro los pimietos a la pesa y me respondio que ella tampoco sabia escanear los articulos, en este caso yo me pregunto……. “ Ese es el tipo de servicio que merece los clientes recibir cuando vamos en busca de un buen servicio” etc. ————————————————————————————— Hello, I am a frequent customer of “Fresco y Más”, well I already explained why: Today I needed help at the cash register of 20 items with some tomatoes, since it did not have bars or numbers to be able to scan, which is normal, but I asked the employee called according to her “Dayana” for help and she refused, she told me that I had to make my purchase alone and that she should guide me through the plant, my point is: It is from the cash registers, it belongs to customer service, how can they have a person in front with that type of attitude!! as simple as helping to scan the tomatoes and that’s it, but I don’t think the beggaration is correct, besides telling me that if I had a problem touching the machine, I should send for the Manager since her attitude was quite uncomfortable and disrespectful, she approached the manager and I went behind her, told her about the situation and the manager went with me to the cashier, the point was that she was also a little rude, she threw peppers at me and answered me that she didn’t know how to scan the items either, in this case I ask myself……. “That is the type of service that customers deserve to receive when we go looking for good...