Habitat for Humanity ReStore — Attraction in West Columbia

My wife just got off the phone with me, which led to this review. She was excited and had found some furniture that she thought was at an affordable price. For background, we have one bank account and use one card for the both of us. The account is legally in both our names. The card contains only my name.

She got to the counter and was refused to pay with this card unless she produced proof by of her marriage to me by her marriage license. For some strange reason, she had neglected to bring this to her shopping. Embarrassed, she left without buying the item.

She has used that card for years, INCLUDING at other habitat restores in South Carolina without incident. I have never received any request for verification from any individual when she uses my card.

So, while I respect their desire to keep my money safe from fraud (and themselves from liability), they are catching legitimate people up in their zeal. My wife should not have to carry her marriage license wherever she goes to use a form of tender that is legal and accepted at all other locations, and I have never had this issue occur before despite use at many places.

We will not...

This place rocks and is worth the drive everytime I come to shop. THEY OFFER DISCOUNTS FOR VETERANS, 1ST RESPONDERS, ETC. (How come the restore in Augusta GA, on washington road doesn't offer these discounts, bc I shop in augusta regularly?) I came to West columbia looking for cheap kitchen countertops. They have great options to choose from that were very inexpensive like marble and granite tops. But they didnt have just bare countertops without the sink. A very large selection of new paint (indoor and outdoor), a large selection of books and furniture, N95 masks for only $5, all purpose cleaner in bulk supply new in cases. I was looking for things for my house but instead found new items as gifts for my family for the holidays. These had original tags still on it. I drove 1 hour to check out this place. They are closed on Sunday and Monday. My go to place for anything . Bathrooms smelled and were very cleaned and well stocked. Thank you for the excellent customer service. They were so nice on Friday Oct 8th,...

I live in Columbia, SC and I shop used furniture for a living. I have been to most of the Habitat for Humanity ReStores in all of SC, NC, and GA. The West Columbia Store is BY FAR the worst in customer service, merchandise, and pricing which is a shame because it is so close to home. On a recent visit, they had for sale an “antique” cane bottomed seat with a huge hole in the cane for $95 with a sign attached that said “Yes we know this is broken.” Any other location this chair would be offered for $5-10 and I know for certain that I could buy one in perfect condition for around $45 in perfect condition at any antique or vintage store. The same goes for their building materials and supplies. Most items are priced the same or higher than if you were to buy it new. Hopefully, this shop will get it together and realize that gouging their customers rather than creating happy return customers with fair pricing will grow their sales and better provide for the community which I think is...