I had the most incredible experience here and I am so glad I got lucky enough to have walked into this store because truly, this store has the most amazing pieces and best part: they can custom make you anything. Mr. Nevin was so friendly, professional and very knowledgeable. I love simple and dainty pieces and often get so picky about selecting my pieces. He helped recreate a ring which had sentimental value to me and I am so extremely happy with it. The spark of the ring is like no other and I get so many compliments on it all the time but most importantly, it makes me so happy every time I look at it because who wouldn’t want to wear a quality diamond ring? And I got the best price on the ring and walked out with a peace of mind knowing it came with lifetime warranty which is great when you’re making an investment. The purchasing process was seamless and stress-free, thanks to the professionalism and efficiency of Mr. Nevin. From discussing customization options to finalizing the transaction, every step was handled with care and attention to detail, ensuring that my experience was nothing short of exceptional. And the ring got ready in less than a week. I highly recommend this store to everyone trying to find their perfect...
Read moreAfter browsing other jewelry stores in the mall, Nevin politely greeted my wife, daughter, and me as we entered his story with a smile and holiday well-wishes. He even took time to ask our toddler who was with us about how the holidays were treating her. After some pleasant conversation, he asked if we were looking for anything specifically, to which replied that we were looking for emeralds. His in-store selection was robust ranging from various size, cut, and metals. After some browsing, my wife found a ring that she was interested in, and Nevin explained that there was also an earing and neckless set that matched. He could tell that we were initially only looking for a single piece, but, after running the numbers, he was able to make a most generous offer on the entire set that was simply too good not to accept. Not only was the price more than acceptable, the fact that he was not pushy and willing to work with our budget made my decision simple. I recommend anyone who is looking for more than a big-box brand store experience to stop on by Henzley Jewelers and ask for Nevin. He meets you where you are and is more than fair with...
Read moreWas looking for only natural diamond tennis bracelet. Nevin, was showing me explaining to me the lab diamonds and was explaining each one to me in depth and detail. he then showed me the natural diamond. Which I fell in love with the bracelet as soon as I saw it and knew that was the one for my wife. Nevin was great to work with and him sharing all the information and knowledge on the diamonds (natural or lab). He was even upfront with pricing difference from Natural and Lab. Typically I see sales reaching for the stars and then walking you back from a price point it was a pleasure seeing Nevin start less expensive to try to save customers money vs going for the expensive items first. It was truly a pleasure working/talking with Nevin and surely found my Jeweler for all items after...
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