Paperbacks Ink — Attraction in Newport News

I'm giving this store 2 reviews. If it was based on staff alone, it would be a -1. Here are the pros and cons:

Pros: -Very large selection of books that are somewhat organized. -With no other used book stores in the general area, I guess they are As good as you are going to get around there.

Cons: -Staff all acted like they had someplace better to be and something better to do. My mom brought in books for trade. They told her they only allow 25 at a time. That is fair enough. However, we had them in a box such as one that reams of paper come in. The woman at the front desk treated us like low class citizens for even thinking of bringing a box into the store. She stated that they require books to be in bags because there is no room for boxes on the counter. Uh okay. I get that space is limited, but dang...it was our first time in there. You could be nice about it and not act like we just ruined your year by bringing in a friggin box! There is a door in the back of the store that was open. My husband asked if we could go back there and the lady from inside the room shouted "no! This is the office and is off limits! No customers allowed!" Again....Uh....Okay. Then close the door or put a sign up. He asked nicely. He didn't just walk in. Holy cow! Perhaps everyone that was working the day we went had just received terrible news and that is why they were in such a mood. Or perhaps they just realize that their store sucks. -The trade in value on the books was good, but they have a very complicated system in which you can use your credit. They way rude girl #1 explained it was that you can only use 50% of it on 50% of your purchase or something like that. Said something about they'd be out of business otherwise.

So, we ended up deciding to leave. SInce my mom has tons of books she asked if she could just leave them there and rude girl #1 was trying to talk her into accepting the credit. FInally mom asked if she could just give it to another customer. Rude girl #1 looked at her like she had 3 heads and was not really sure how she wanted to proceed so my mom asked a guy in line with books in his hands if he wanted her credit. He said yes and was happy and rude girl #1 looked crazy confused and we bid her a good day and left.

We went down to Goodwill and found some of the same paperbacks that they were asking over $4 for. We paid $1 each. So, save your money and go to Goodwill. If you have a Second and Charles near you, go there. Much better prices and very organized.

Needless to say, we will not be returning back...

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It's an amazing clean, well lit place. It has more used paperbacks than you can imagine and organize.

Prices are good on their used books. You can save some money.

They do carry some hard back new books, as well as new paperbacks.

It's a niche, nice local place to stop in, or pop into.

There's a small cafe in the back, the sandwiches are very good.

Just be warned, it's a very small cafeteria tucked into the bookstore, and they seem to get a lot of pickup and orders for Uber deliveries. They seem extremely popular.

You might want to phone it in or order, then look through the books.

If you're a book person, it's a nice chance. Just have an idea of what you are looking for, because the selection is extremely extensive, it's like plowing...