Princeton Village by Cogir — Attraction in Happy Valley

From the first moment I contacted Princeton Village on the phone and every moment since then, I have been so impressed and pleased that my mom has the opportunity to call this beautiful place "home."

Every staff member from the office, kitchen staff, housekeeping to the care providers, show concern and compassion to the residents and their families. I look forward to visiting my mom every time and feel confident that when I leave she is in excellent hands.

My mom looks forward to the start of her day and all the great people that she encounters from staff to her new friends that live around her. It is so comforting to know she has a great group of people who go above and beyond for her every single day.

I can't say enough good things about every aspect of Princeton Village. They provide detailed care from maintaining cleanliness, safety checks, medicine maintenance, physical care, nursing care, nutrition and a friendly atmosphere.

I am grateful everyday for discovering such a place exists for my mom to have such a great quality of life and place to call home.

Thanks so much to the entire staff and especially to Carol. She went to bat for my mom and improved the quality of my mom's life. I am in her debt and can't say thank you enough for what she has done...

Due to massive personnel changes, my Mom's present "service plan" got thrown upside down, which affected whether my Mom would continue to receive certain services she already had currently.

Dawn Sparks coming in as the new ED was very instrumental in fixing the situation, and becoming an immediate advocate for myself & my Mom. She listened to my concerns & together we implemented a plan to take care of things quickly, along with Patty the RCC.

I so appreciate Dawn and her health care team helping us fix this situation. Princeton is a great place to live, and my Mom loves her spacious room & wonderful sweet staff that love her like their own family.

I did lots of research when looking for a place for my Mom to live back in 2016, and hands down, this place rose to the top. When my mom was relocating here, they even gave me a little extra time to set up her room with furniture, so it would be ready to go when my Mom got here....

Truly a disappointment! Swayed by the lovely setting and multiple untruths told to us during the initial marketing meeting, we moved my father in. That was a mistake! Lots of turnover with the support staff (even more than you would expect in this type of business), the administrative staff is non-communicative and non-responsive. I’ve never contacted them and received a response without at least one nudge. Many safety concerns that include staff using their keys to let themselves into his room after he’s in bed. The food has gone from meh to abysmal and they keep cutting the portions. My dad is not a complainer, but he was frequently unhappy with his meals. Bottom line: if you want to pay top dollar to be parked in a room and ignored (except unwelcome visitors in the night), then this is the place for you. Otherwise, you may want to continue...