An outstanding nursery is nothing without customer service. I have shopped Rillito Nursery for over twenty years always looking for those special plants and enjoying the owner and employees. As a lifelong gardener, I would have given them a 5 star rating any time up until two days ago when I tried to return a $6 succulent for a replacement. I really wanted to replace the Echeveria blue dancer I had purchase there which had died shortly after I bought it. I had not ever returned a plant to them. I was met with a dismissive, arrogant attitude by the young sales person. I was bullied by her in an attempt to make me feel like the issue was my lack of plant knowledge. I was told the best she could do was 50% off a replacement succulent. This went on the entire time I was there, with her accusing me of not caring for it properly. This for a $3 sale. I have had a few friends remark about this problem and I understand the person I encountered is perhaps family so it is unlikely I can avoid having to deal with her in the future. It saddens me to say that I will not be shopping there anytime soon. And wish to warn...
Read moreI was bored and I wanted to add some flowers to my front yard. And I set my eyes on a rosebush that I really wanted. I asked the employee what suggestions and who what favorites they had for roses and the colors. I ended up getting the peachy red tone kind of rose. I also ended up browsing and looking around at the other plants just to see if there was anything else that could catch my eye. But it was overwhelming to see so many plants in one little location. Not in a bad way though. I just didn’t really think there would be that many plants of all kinds of varieties. And I thought it was really awesome to see all that as much as I would love to take them all home with me. I end up settling for this one little rose bush. And it’s been a couple months now. And the bushes been growing fantastically it’s been budding. It’s also shown several roses on it. So it’s really pretty to see it grow big healthy. I would definitely recommend this place. They have a really good variety of plants and roses and flowers to...
Read moreMy wife and I bought our first large Philodendron here back in 2005. I needed a large plant as an accent in the corner of my flagstone patio. 16 years later it's still loving it, with roots leaving the pot and established underground.
I buy all of my Fox Farm soils and additives from Rillito and even found a nice desert willow some years ago for my front yard. The folks that work herre are friendly and Beth the manager is knowledgable. She can match their inventory to your needs in a flash and can help you choose the right plants for your home's particular elevation and micro-climate. I also bought Papyrus back in 2006 which is still growing nicely as a potted plant.
For nursery to last so well over so many years is impressive. Their stock of seeds, soil, flower selections, shrubs, trees, pots, tools, and additives makes this nursery a...
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