Tanger Outlets National Harbor — Attraction in Oxon Hill

I had a rather unpleasant experience at The Children’s Place, National Harbor. If you're interested in learning more, below is an excerpt of the letter I wrote to corporate.

The purpose of today’s visit was to pick up a rather large order that I purchased online (ship to store items). However, my most recent visit left me feeling incredibly dissatisfied.

Upon arriving at the store, I was able to quickly retrieve the items I purchased several items of clothing for my child, and I proceeded to the fitting room area with the intention of allowing my child to try on one pair of the uniform pants. To my surprise and dismay, I was refused access to the fitting rooms by one of your staff members. She first stated that they did not have a fitting room; however, the fitting room sign was evident on the wall in blue font. She went on to state that the fitting room area was closed and had merchandise; she further insinuated that I might steal something (which was extremely absurd and disrespectful since I already purchased $145.79 online for the order I was picking up). She offered to allow me to let my child try on pants in a secluded corner of the store and pointed to the toddler’s clothing section. Did she truly believe that a parent would let their child disrobe in a public establishment?

I tried to explain that trying on clothes is an essential part of the shopping process, especially when it comes to children's clothing, as sizing can vary. However, my concerns were met with indifference. She threatened to call security and walked over to the phone (which I welcomed as clearly they require security to monitor to store since they believe customers who have already purchased several items online would steal clothing in the store). She never picked up the phone although I was quite amenable to her calling security.

I was left with no choice but to leave the store with the items I purchased online. As I closed the store door and began to walk to my car, I thought that I could not in good conscience purchase these items given the lack of professionalism and disrespect. As such, I immediately returned all nine pieces of clothing items and walked next door to The Gap to purchase my children’s uniforms. My daughter was able to try on her clothing in the fitting room at The Gap. It was a very pleasant shopping experience with helpful staff.

This incident not only wasted my time but also left me feeling extremely disappointed that I would be treated in such a way in my community. It is disconcerting to think that a store I have trusted for so long would treat a loyal customer.

I kindly request that you investigate this matter. Further, if theft is an issue, you should invest in properly monitoring controls to mitigate the risk of theft and not adversely impact...

Suspicious Behavior – Please Stay Alert

I visited Tanger Outlets National Harbor this past Saturday 08/02/25 during the afternoon with my daughter, my partner, and our dog. After walking around the mall for about two hours, my partner noticed that three or four individuals seemed to be following us.

While I was in the Bath & Body Works store with my daughter, my partner called me and told me that one of the men had approached him and started asking strange, personal questions. He asked if we were inside the store, if we were together, how old we were, and where we were from. He also commented on our appearance, calling us “beautiful” and made other remarks my partner couldn’t fully understand.

During the conversation, the man was making signals to another person who appeared to be with him. After he stopped talking to my partner, he put on a black hoodie, pulled the hood over his head, and walked toward the store I was in, accompanied by a woman. They entered the store acting as if they were looking for someone. And at that point, my daughter and I quickly left.

We noticed them coming out of the store shortly after us, but luckily we had already moved some distance away.

I don’t know if their intention was to rob us, harass us, or something even worse like a kidnapping attempt. Whatever it was, it felt extremely unsafe. Please stay alert and protect your loved ones. If anyone has experienced anything similar at this location, please...

Location: This was my first time experiencing shopping here, at Tanger Outlets National Harbor in Oxon Hill, MD. This will not be the last time that I will shop here whenever I am in the area. This mall is distinct like any other mall in the area. It is near National Harbor, MGM casino and it is an outdoor mall.

Stores: There are great variety of stores such as: mostly brand names and small local businesses. I was surprised to see that Express and Hollister are posted up at this outlet center because they are usually located inside a mall. Nike, H&M, Aerie, UGG, Michael Kors, Sperry, GAP, Old Navy were also available here. Keep in mind, these are going to be Factory and Outlet Stores.

Food: There are outdoor food trucks outside and located throughout the strip. There are restaurants and "fast-food" such as Starbucks, Auntie Anne's, Sbarro are inside the strip.

Parking: Parking is free on-site and it was not really a hassle finding a parking space. Parking lot and spaces are relatively close to the buildings. Navigate and navigating was not an issue. I found the stores pretty easily.

Other details: Next time I am here, I will be picking up a coupon book as I read other reviews recommending it. I also saw signs that stores do accept military discounts, but I am not sure which ones specifically. Make...