SKECHERS Factory Outlet — Local services in Oxon Hill

Very bad experience. My mother and I went there on Sunday. Hours on a Sunday are 12pm-6pm. When I got there it was 5:10pm. I wait about 10 minutes to get in the store because they have a limited capacity at this time. So, when I got in the store it was 5:20pm and at that time, the guy closed the doors and the only 2 employees started saying that store will closed in 35 minutes. I couldn't believe they closed doors at 5:20pm and they suppose to close doors at 6pm. While a lady (Britney) started following customers and she looks at you and look at her watch like saying "you need to leave. " I asked her to get a box of shoes that was very high. She said "okay" but with a very bad attitude. After she gave me the shoes, she kept following customers making them feel uncomfortable and at that point everyone left store. She started following us pretending she was doing something but she wasn't, she was just watching her watch making us feel uncomfortable. At that time it was only 5:35pm and no one by us were in store. I have no idea if the store manager have instructed them to close before the time or if is something the employees are doing behind the store manager. It bothers me because hours clearly say 12pm-6pm. In my understanding they should start announcing that they will close at least 20 minutes before 6pm and close the doors at 6pm, not before 6pm. I went to pay and this lady Britney was the one who ring up and she was rushing with very bad attitude. When I went out of the store at 5:45, all other stores have a very long lines waiting to get in the store. I went in other stores and they didn't close doors until 6pm or even 6:20pm. It looks like SKECHERS...

This store has caused major inconveniences for me on two different occasions on different days. I went during the week at 10:45am when the store was scheduled to open at 11am. I get there and there is a handwritten sign that says “We are opening at 12pm. Sorry!”. Unfortunately I couldn’t wait for a hour and fifteen mins to return shoes. I come back on the weekend (Saturday) at 3:45pm and once again, there is a handwritten sign that says “Out for lunch, will return at 5pm. Thanks.” It was 95 degrees outside and again I was not able to wait a hour and fifteen minutes to return shoes. The crazy part is that the store closes at 7pm according to the sign with the hours listed. Why is this even a lunch break so late in the day and leaves only 2 hours for shoppers. I will never shop or go to the Skechers outlet store at Tanger Outlets in Oxon Hill, Maryland. It will be strictly online only for my family (returns included). It definitely seems like management does not care about how inconvenient they are making shopping at this store for...

I was greeted by a very nice gentleman who helped me with picking a sneaker he felt would fit my needs . While I was trying them on Chevel offered additional help if needed and I did , she was so nice and caring and explained everything to me as far as comfort and different features of the sneakers , she also went on to tell me buy one pair get 50 percent off of another pair so my husband found two pairs which meant I needed another pair . You are very lucky to have such a great young lady as part of your team she made my experience at Sketchers a great one and we went from buying two pair of sneakers to buying four and that’s bd she’s of employees...