I purchased a custom sofa with a chaise a year ago. Brien was patient and extremely helpful in choosing the right size and shape for my small living room while making sure I still got a luxurious, oversized feel.
The frame, leather, stitching, and cushions are the highest quality. After a year of use, the leather has gotten softer and the cushions have retained their shape.
I have a small dog who loves to run around and his scratch marks easily buff out through normal use (sitting, moving around). On the rare occasion a scratch doesn't buff out, Brien provided leather milk which works like magic. The leather is aging and looks even better than the day I got it.
I am so happy with my sofa, I recently went back to order a matching storage ottoman which should be finished in a few weeks. Like Brien, Journey was patient and helpful in determining which ottoman would work best for my space and needs (storage! hello!) The wait for the ottoman is ~10-12 weeks due to COVID, but Brien and Journey were transparent about the wait before I made the purchase and have been great with providing me status updates.
I can't recommend this store enough. If the high quality, lifelong furniture doesn't sell you, the outstanding customer service should. (When I went in to buy the ottoman one year later, Brien immediately remembered who I was and even remembered our conversation down to the name of my...
Read moreWell after shopping at all the "TV commercial" stores you see over and over on TV for furniture we finally decided to go to Texas Furniture. I have to say after driving by Texas Furniture for over a year now and never stopping in take my advice and STOP and GO INSIDE!! You will see that this furniture is the real deal for the highest quality of leather. They deal with people that actually hand make furniture. I have to say that with all the other places my wife and I had went, that Texas Furniture has by far the best design pieces as well high quality leather. What sold us on this store was no pressure at the store and when we asked questions you knew that they know their product. They even have great financing and offer no interest for 1st year. This made our experiance even more awesome. When you go and shop for leather, please STOP here first and make your decision. Garren and the guys there are easy to deal with and allow the buyer to decide on what they are looking for. Also I must add that tuesday our leather couch and recliners arrived on time and the guys that set it up took very good care of the pieces when bringing them into the house. They even set out blankets along the floor inside and outside while walking with furniture. Thank you Garren and Texas Leather. I say i am doing this review while in my new...
Read moreAfter searching 3 months for new living room furniture and visiting nearly every furniture store within 25 miles of The Woodlands, we decided to purchase from Texas Leather Interiors and our experience was fantastic. We worked with Thad and Brian throughout the process and visited the store several times before finally making a decision and pulling the trigger on a large Natuzzi sectional and recliner. Never once did they try to pressure us into a decision or sway us one way or another, they just provided their professional knowledge and answered all of our questions, and we greatly appreciated that. Having owned Natuzzi pieces before, we were aware of the high quality and didn’t mind waiting for delivery. The recliner and our extra sectional piece took 3 months to arrive but they were up front about it and we knew what we were in for. Anytime we called for an update on delivery they had an answer for us within 24 hours. Delivery was professional and courteous and the furniture arrived in perfect condition. We did have a USB port stop working on one side of the sectional 3 months after delivery, but Brian called Natuzzi immediately and is in the process of having it replaced for us. Overall, we are extremely satisfied with our experience at Texas Leather Interiors and highly...
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