The Park Apartments — Attraction in Winter Park

Amirah__ Part 2/2 Review.

While conversing in the office with the property manager, Mr. mold expert decides to bring in a copy of the thorough inventory sheet and berate me about how everything was new, and clean and I was being unreasonable. He addressed issues of things that were broken or not working BUT WERE ALREADY FIXED BY HIS PEOPLE A FEW DAYS AGO… and said it won’t be dealt with because his work is good (So I guess they don’t communicate with e/o, go figure). I informed him, some things were not new as you could see visible wear and tear, and things that are new still can be broken or not installed properly or just simply painted over and half-assed. I sat there and listened to this man try to make himself look good in front of his boss. I’ve never seen someone so unqualified for their job, show how incompetent they are and the lack of communication they have with their workers, be so loud to try and sound so confident. It was sad and laughable.

How they “fixed” the wall was atrocious. There was still water leaking from somewhere, more mold. And the “baseboard” they replaced resembled a dirty piece of heavy Duty industrial polymer cut in a long rectangle, wrapped and “attached” to the bottom of the wall with chunky glue pieces. DISGUSTING. I guess this is the kind of work Mr. Mold Expert prides himself in. SMH. I requested a full report on what they did to the wall, but did not get one. I guess the supervisor still has not ok’ed giving me the report to what was done in MY SPACE. And finding the company Orlando Associates that owns this place, is like finding a needle in a haystack. IMPOSSIBLE!

We broke our lease. And moved out. DO NOT MOVE HERE, they do not care. They offered us a model to stay in and it would cost us to move our utilities over. I refused. I’d rather pay to cancel them then to transfer them somewhere else in that nasty, loud, disgusting complex. And the funny thing was, the office thought we were people from another building they spoke to a few days, prior c/o mold. Mold is Everywhere in that place. Not to mention, ONE OF THE MAINTENECE MEN LOST OUR HOUSE KEY. YES, our house key was lost and could’ve gotten in the wrong hands after one of them came in our apartment to do something a couple of weeks and we had no idea. 2 WEEKS AND A KEY TO OUR HOME WAS MISSING DUE TO CARELESSNESS. It also took weeks to get 1 key to our mailbox. just incompetence everywhere.

After coming back to get a few things, we spoke with the woman LIVING ABOVE US above us they have had mold issues in the past that were not taken care of due to a leak, not being taken care of either. She said they cleaned it away after giving up in hoping someone would fix it, but the leak is still present. (Which obviously means MOLD IS STILL IN THE WALL DUE TO WATER GETTING SUCKED INTO THE INSULATION AND SPREADING DOWN TO 3017, our old unit and the rest of the building). Plus, we watched the ratings for google on this place drop from a 2.7 to a 1.7 before our eyes this whole time.

Currently waiting for the fee invoice. I was nice enough to clean the place with Pinesol as spotless as I could get it. (We even looked under the toilet cap where the water is. GROSS. BROWN BLACKISH WATER WITH MOLD) Although my husband and I lost so much money due to health issues, waste of 1 mo. of rent and fees, lost furniture and personal items, and storage for what did survive. They will not get a dime more. You people ought to be ashamed of yourselves expecting people to live in such conditions and be ok with it. I bet you wouldn’t live here or put your kids in here. People spend their hard-earned money to live in a clean safe place as tenants in YOUR COMPLEX. You ought to treat YOUR TENANTS, the people who are the reason why you are in business and have a paycheck that makes you able to feed yourself and family, with more respect, compassion and empathy. I doubt you would want a careless, incompetent, rude, and under-qualified person working on YOUR HOME, who could not care less about the well-being of you and the place where you...

AVOID: ROACH INFESTATION & RUDE MANAGEMENT

Though I was shown a nice demo unit prior to moving in, my actual unit was horridly dirty. The stove top units were covered with burnt and crusted food from the last tenants and I had to clean the toilet bowl 5 times in a row before it was usable. It was certainly newly painted before I moved in but all the real problems were just covered up. There was mold growing in the solarium and in the fridge. After about three weeks of deep cleaning and bleach burning my hands, it was fairly acceptable.

COCKROACH INFESTATION This is where the big issues began. I expected, after reading the reviews, to see a roach here and there, but I thought that was because people didn't clean well enough. My place is clean constantly and I still saw 5 or 6 roaches every morning so I bought my own pest control, Raid spray and 3 bug bombs.

When all that didn't work, I called maintenance and they sent someone who sprayed. This STILL didn't solve the problem so I returned 3 weeks later for another treatment. This began the real show of their unprofessional behavior.

Week 1-2 I asked for a pest control request and the hispanic lady at the desk tried to shrug me off but finally wrote my apartment number on a sticky note and put it in her desk drawer and said she'd take care of it. She didn't write my name or the purpose of the note. I returned the following week since, of course, the request wasn't met that week, and the same thing happened again. She wrote my apartment number on a sticky note with the letters "PC" and put it in her drawer.

Week 3 The third week, I made sure to see someone else and make sure my request was documented. The other office girl documented my request in their binder of Pest Control requests and she was courteous and sympathetic so I felt better about the situation. However, the request was still not filled so now, after four weeks, I returned to the office to the same office girl and asked what happened. She said they were having issues with the Orkin tech who was apparently not getting to all the apartments. But she relisted my request in the binder and assured it would get done. It didn't.

Week 4-5 I returned to the office again since the order had not been filled and the roaches were getting worse by the day. I'd find them in my cupboards, my paper towels, bathroom and once in my bed. I was near tears when I came to her and pleaded with her to do something different. She was sympathetic and said she'd try to make a special urgent request to bait and trap for the German roaches for the next two weeks. No one came.

Week 6 By this time, I'm devastated by the state of the infestation. I cried to my fiance about it, completely at a loss as to what to do and so he said he would come to the office with me to talk to the manager. I requested to see the manager and we saw her on her way home for the day even though it was 3:45 on a Monday. She was very disinclined to stay to speak with us but my fiance insisted that there was a real problem that needed discussed. He explained my issue firmly but he was never rude. He never cursed. He never exaggerated the facts or threatened anyone. He is a well-educated college professor and knows how to present the facts. The manager insisted that this encounter was the first she had heard of any issue and promised to "try her best" to contact Orkin but that it was really out of her hands. She also said she would visit the unit with her supervisor the following day. When she did, she left a note detailing the incident from the previous day and wrote that there were no signs of an infestation at all and they would send Orkin the following week. The note logged that they were in the apartment for 10 minutes...of course they didn't see roaches in 10 minutes.

The issue has still not...

Review part 1/2. ATTN: DO NOT MOVE HERE. Especially if you or anyone in your family Is an asthmatic and/or has allergies because you will get sick (Roaches and Mold), care about the space you live in, and value your safety. Hindsight bias is killing me now. SOME things wrong upon move in that were documented by us immediately: Counter tops were stained, stained dirty and a few broken blinds, huge space for draft under the front door, dirt packed in areas like someone has not been there in months, some parts of appliances not installed correctly or worked when they wanted to, baseboards not even attached to the wall or floor, severely chipped bathroom door, disgusting toilet that constantly runs, flange and faucet in the shower loosely attached to the tile, dirty bathroom, water stained gross shower head, screen door to the bedroom broken, OUTLETS LOOSELY ATTACHED TO WALLS and/or not working (Thank God I don’t have kids), huge gaping holes in the walls where small pipes are running through to the water heater, and Roaches a lot of them, a gate that lets 4 or 5 cars in at a time, and trifling neighbors not understanding that not picking up after your dog, let alone when they defecate right near someone’s window is BEYOND rude and inconsiderate and most importantly is a health hazard. All of this written on inventory sheet at move in, and pictures taken.

However, maintenance did come over the next couple days and address a few issues (NOT ALL) while my husband and I were at work and that was that. (although I would appreciate someone not stepping in my bathtub with muddy boots on and not cleaning up afterwards) I just figured they were being cheap so I tried taping up the baseboards that weren’t fully attached to floors, using 3rd grade steel wool to plug up holes, and a ton of Raid, but nope still more roaches introducing themselves. No matter how much I bleached and cleaned, things just did not look clean. I hated showering in a bath tub that never felt clean. They even left paperwork stating what they specifically did. Shortly after moving in, I started to have upper respiratory problems and stomach issues and my SO became sick (He never gets sick) I knew something was wrong and it felt like Deja’vu. Within a week and a half, the once white baseboard near the door was becoming greenish, blackish, and slight orange in color, and SPREADING. Yes, it was mold. My husband informed the office of the mold on Friday. They said someone would come out later that day or Saturday. The weekend came and went, and so did Monday. After an email, someone finally came out. He moved the fridge to find the entire wall behind it full of mold, a huge puddle of water under the fridge with some slime molds in it, and a leaking faucet. DISGUSTING. Went back to the office and someone wanted to act right away, GO FIGURE. Scared the spores would be worse with agitation I informed them to wait until we moved some things out, they did not (furniture now lost to mold and probably being sold to someone right now due to some people removing it from the dumpster area in the rain. Yes, people come in, pick through the dumpster and haul what they find out of the complex, my husband and I watched them do it).

All this is happening while the office manager and Mr. Mold Expert (lucky I forgot his name or he would be called out more specifically) preceded to tell me it was not mold, but mildew. I have dealt with mold before as a child along with my grandmother who got serious pneumonia, and was made terribly sick by it, I know what mold is. Plus, if it wasn’t mold, why such as rush to take out the wall. (An 11 YEAR asymptomatic asthmatic now back on inhalers after living here...