CLUB4 Fitness Coppell — Attraction in Coppell

DONOT SIGN A CONTRACT HERE. This IS A BIG SCAM . ONCE YOU SIGN, YOU WILL END UP PAYING FOR ALL THE AMOUNT IN CONTRACT NO MATTER HOW BAD THEIR SERVICE IS. THEY HAVE HIDDEN FEES TOO. CLAUSES IN CONTRACT ARE TO SCREW THE CUSTOMER BY ALL MEANS. CONTRACTS ARE DESIGNED TO GET MONEY FROM CUSTOMERS.

Sergiu , this person's primary goal is to get you a contract signed. he will be too polite, too respectful, assures you everything you ask for . But his intention is all to get your money to the club4 fitness.

My experience: I requested for a fitness trainer. I asked a good trainer who will be constant and i will be here for ever as i need trainer all the time. i was assured of a single trainer who is the best in the zym. To my surprise my first trainer is some one who worked at Walmart as store manager and have no experience who left the fitness center. I was assigned a second trainer , who also left after few weeks. I was assigned a third trainer , who also left after few weeks, i was then put on hold for few weeks and then assigned a 4th trainer who then left after few weeks. This time I was put on hold for over 30 days with out a trainer . i got frustrated and left and found my own trainer. I was contacted by sergiu after many days and offered a 5th trainer, ( i declined as its too late and his incapability to find and assign a trainer who will support for atleast few months ) . He blamed me that I am refusing his offer and still charged me for that month . I refused to pay as i did not get service for the month being charged. He gave it to his collections who is reporting this to credit berau that will imapct my credit rating .

I have approached my attorney, and will be moving ahead with disputes, consumer complaint with district attorney general office, followed by BBB and a lawsuit if need be.

this is rediculous that they have freedom to not assign a trainer for over a month but still can charge customer for that month and harras customer to pay or take service when ever it is provided

such a bad place to sign a contract friends

please please please do not sign any contract here and do not trust sergiu...

I would be giving 0 stars if I could with how much grief this gym has caused me. I used to love this gym but I’ve been charged hundreds of extra dollars over the past few months for “letting in unauthorized guests”. Apparently when I scanned in to get into the gym last time there were 3 people who followed me in who didn’t have the 24 hour membership. I was neither aware, nor paying attention to them, as it is not my responsibility to police who comes in and out of YALLS gym. Then I wake up with a 150$ charge and a text threatening to cancel my membership for letting in 3 unauthorized guests. I’ve called them multiple times since trying to reason with them that I’m just a 5’3 woman and I can’t stand here and prevent grown men from entering the gym but the person on the phone just stated “you should go wait in your car if you see someone struggling to get in at the door and then proceed once they’re gone”. I don’t know who on earth has the time or patience to sit in their car to enforce a rule YALL have. It is not my responsibility to make sure everyone who comes in has a membership. If you are advertised as a 24 hour gym, then you should have staff 24 hours and not be extorting, harassing, and punishing you premium paying members. This has happened to me 5+ times now and I cannot afford to pay 50$ each time YOU guys don’t have staff there to authorize who comes in and out of YOUR gym. I now have to wait in my car, carefully watch behind me, and stay alert anytime I’m walking in or out of the gym so as to avoid any penalties for this. On top of all this there have been creepy staff members in the past making me uncomfortable as well as members who made me uncomfortable and when brought to the attention of the staff they have never done anything about it. I did not sign up to be a premium member at this gym to be treated like this. I will be cancelling my membership and taking this matter to court and I suggest anyone looking for a quality gym to not waste their money here and go...

SCAM! SCAM! SCAM! SCAM! Club4 fitness is a big SCAM of money in the name of memberships. Club4 Fitness is doing a huge scam with personal training membership. Do not join their personal training. Specially their cancellation policies are messed up also, in addition to that, you don’t get the classes that you paid for because the personal trainers are never available. The staff will manipulate you with the cancellation policies to the core. I made a mistake joining this gym, specially the personal training sessions. The staff itself is not clear with their own cancellation policy. The staff itself doesn’t know it clearly. Every person will give you a different information about gym, membership cancellation, and personal training cancellation. I joined personal training with the personal trainer Enyi. Even when I used to go, I never received enough classes that was there in their agreement. Because she was always overwhelmed or full with her schedule. She would reschedule my classes whenever it was not possible for her. But the reschedule is never based on the customers request. And suddenly, if I had a doctors appointment, and I had to reschedule, she would never do it for you. Their service is worst when it comes to personal training. Also, I spoke to the staff very clearly about the cancellation policy while joining. And when I had to cancel my membership, because I was relocating their policies suddenly changed. even the day I was cancelling, I was at the front desk and I confirmed with them about the cancellation. They claim that their cancellation policy for general gym membership and personal trainee membership is different, but they are going to pull you in mess. Do not join their gym. Specially, do not trust the staff. They will not even let you read the agreement properly because you’re standing on the other side of the desk, and the you sign trusting they are reading the correct one for you.. and you will get into deep mess. Club4 fitness is a big SCAM of money in face of...