Out of all the water parks that we've been this summer (and we've been to most in our area) this has been the worse!!!!!!!!!!!! To start, only 2 umbrellas were working (it's HOT in Florida and the sun is brutal so umbrellas are a must in order to get some sort of relief from the immediate sun and all but 2 umbrellas were operable). Secondly, the only female lifeguard that was on duty (we went on Saturday, 7/30/16 at 11:30a-1:30p) was super rude and yelling yelling yelling at all the kids!! Yes, I understand that running can cause someone to fall but half of the kids that were screamed at for running were actually trying to get to the water as prompt as possible because the floor was super hot (again, no shade from umbrellas so very little flooring was actually tolerable). To add to this, all of the other number of lifeguards that was males were actually talking nice to children that was running- not trying to pick on this female lifeguard too much but she was BAD!!!!!!!!!!!! Someone "should" talk to her and maybe suggest some classes on how to speak to the paying public!!!!!!!!!!!!!!!! Lastly, no outside food/drinks allowed HOWEVER the concession stand was closed!!! So no food/drinks allowed to be brought in (ok, I can respect that) but to not offer any there either??? My children were hungry and thirsty and to not have anything offered for purchase????? The only sweet person we encountered there was the sweet cashier, who apologized for no one working in the concession stand (even ran there to make sure and then commented that maybe "they" didn't work the weekend???). She nicely offered to stamp our hands so we could go out and get a bite to eat and then return but to be honest, we were so disgusted with that water park that we decided not to return!!! Just voicing my concerns and warning others of our...
Read moreThis place is small and cute. I loved the attention the life guards had. They didn't let things slide with bigger kids when they were around the smaller ones. I do have to say I was very unhappy with the fact that they don't allow food or drinks but when I showed up today the food place was closed so they said "oh yes now you can bring food in cause they are closed". but you only find that out once your already there. They should either always have the food place open or take away the no food policy if they aren't going to be consistent. I suggest before you go in call to find out if the food place is open or not cause it's not ok to show up with little ones and not have anything to offer them to eat or drink unless you leave the premises to go buy food...
Read moreRude staff, constantly yelling at kids to stop fast walking (really!!), place is dirty, the girl offered me a voucher to come back and I said no thanks, unless the whole culture of this place changes. Why go and be miserable and on edge the whole time, when I can just go find a pleasant place to play with my kids. They made my very well-behaved daughter retrace her steps and walk the entire thing, rather than fast walk. I told the lady, no one tells my daughter to do that in 112 degree Florida weather. I’m sorry if you had camps all morning and you’re beat, you should limit your camps then. My kids and I are very respectful and well-behaved. This place is not the normal Coral Springs standard at all. I wish I could give...
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