H-E-B plus! — Attraction in Corpus Christi

I placed an order for curbside pickup on Friday. The earliest time slot available for me to choose from was Sunday morning. I put $80 worth of groceries in my cart all of which at that time were available on the H-E-B website. I did understand that some things may be canceled or substituted. My credit card has had $80 pending on it since Friday but this morning when I picked up my groceries I only received $20 worth of my list. I have come to understand that just because they are holding the money on your credit card they are not selecting your groceries until a half hour to an hour before you pick it up. I know this because I had toilet paper in my cart and yesterday this particular store received a truck load of toilet paper but today there was no toilet paper when I picked up my order. I believe if I check out and the money is held against my credit card the groceries should be picked immediately so that I get the things I had chosen. In this time of crisis they are encouraging delivery or curbside pickup and yet are selling the items to the person who comes into the store instead of the person who ordered it days earlier and is going out of their way to abide by the safety measures this country has enlisted. Oh and also the parking lot of this particular store in flour bluff was packed with vehicles of people who were inside the store shopping. Let's see how quickly we can spread the virus HEB by not enacting...

We just got home after grocery shopping with my Australian boyfriend and after many times he gave them his drivers license for cigarettes they always accept it, but for some reason I guess there was a different manager today because he didn't allow him to get the cigs even though his license card had his date of birth and a picture of him on it. I find it disrespectful that they would think that is a fake card just because its an out of the country card. I didnt catch the name but he had black hair. And the woman at the cashier was the first row on the right side of the self checkouts (but they usually call up a manager about his card since its unfamiliar I guess.. As long as it has his picture and DoB thats all that should matter). They should know my boyfriend by now. I guess the guy is new to his job.... He even asked for a passport! Thats a first! So unnecessary. Very very unnecessary. And it was all for my mom anyway.

Just because the card is unfamiliar doesnt mean hes not over 18. His picture was on it and so was his DoB and thats all. There are people outside of America that come to grocery stores too... And hes 24 years old. But we got them in the end at a gas station. Just thought i'd put a review...

My wife and I were shopping for just a few items, and while at the self checkout I dropped a bottle of soda on the floor which exploded sending glass flying cutting my wife on 3 parts of her leg. The associate working the self checkout immediately offered help and called for more help, and 2 more associates showed up and began to offer first aid by givingus antisepticwipes to clean wounds and bandages to cover them. Meanwhile as all of this was happening they called for the cleaning dept and a young man showed up and cleaned up and was very helpful as well by giving us plenty of paper towels to help stop the bleeding. The team there responded very quickly and were very kind, helpful and made us feel calm and at ease during this time of panic. My wife and I were in a panic mode that we didn't get the names of all the associates but this i will say, they all were very outstanding employees and HEB is fortunate to have them. Thank you gang at HEB Flour Bluff from the bottom of our hearts....