Cash America Pawn — Attraction in Crestview

CAUTION Unfortunatley Dans has sold and now is owned by a corporate organization and really should change the name because the way they operate now is not the same as when Dan owned it. So after buying numerous firearms without any problems from the old manager Shane who saw value in repeat customers I found a used italian over under shotgun that I put $100 down and on lay away well two days later after I learned that the shotgun had poor reviews and new sold for not much more than I was paying for it I said to myself I will just go down and swap it over to the other one I was looking at and pay the balance in full. Well Mike the new manager who seems like a grease ball told me that company policy will not allow him to do that and that I could buy the other gun but the $100 I put down on the gun that I didnt want would not be applied to the second shotgun which makes no sense to me. Bad business Mike and shame on them. Karma will...

Current update: Christopher has been very nice and has been very helpful in our current dealings. He is a good guy. I am updating to 4 stars. The rest of the review still stands. Had a talk with Christopher and apparently he was orderd to do this by a higher up at the company. He was apologetic and I believe him. I apologized to him as well for making him the fall guy in my review. To be fair this company has helped me in the past. I would recommend that folks be aware that there is definitely not the same attitude towards customers as before. Previously if they said you could still recover something after it dropped, you could. It seems that this attitude has not survived the upper management change....

Very poor business practices. They were trying to sell a very used Nintendo Switch Lite for $199, in which I showed them that, this is the price for a NEW one. Without saying a word, the lady behind the counter just shrugged and didn't say a word, letting me know she was unwilling to negotiate. $80 for 50rounds of 5.56; when AA tactical down the road charges $30 for 50rounds. I'd avoid this place. You can tell the staff don't care at all about their customers and are only in it to squeeze whatever money they can out of you. Y'all need to change your ways; make your prices fair and be willing to negotiate a purchase. That's the whole point...