Apple Park — Attraction in Cupertino

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2nd Time Apple ID Account Hacked, Resulting in Subsequent Hack of Apple Devices Tied to Apple ID Account

My 1st iPhone was hacked 3 months after my December 2022 purchase of an iPhone 13 from the Woodcliff Lake, NJ Apple Store. My 2nd & most recent iPhone 13 was purchased from a non-Apple store in May 2024, and was hacked 6 months after purchase. My experience is that a hack can be more easily achieved from an Apple Store device purchase vs. a non-Apple store device purchase. During both hacks, I am locked out of my iPhones despite using the last Pin number I set, which results in my logging into my Apple ID account with the credentials I set to regain access to my devices which theoretically should occur, but it does NOT. Although I am able to log into the Apple ID account I set up which is tied to my email account which I also still have access to; the phone number listed in the account is NOT mine. I am only able to view the last 2 digits of the phone number, which is NOW listed as 31, whereas my phone number’s last 2 digits are 08. There is a prompt to - “Text code to” or “Get a call at” (...)...-.. 31, which of course is NOT my phone number, so your only recourse is to send your information into Apple, and wait, and who knows what time frame is involved. None of the Apple support people I spoke with can answer that question. After my 1st iPhone hack in 2023, I contacted Apple customer service, and was informed I must send send my purchase receipt and all other identifying phone number and account information to Apple for investigation. I was NOT offered an option to have my iPhone wiped so that I could still use it during this investigation process, so basically after 3 months of use, I owned a $750.00 iPhone 13 paperweight.

Since I have now exprncd a 2nd iPhone hack with a different iPhone 13 purchased in May 2024; I again reached out to Apple cust svc in December 2024. The Apple cust svc rep. directed me to file a police report and have my iPhone wiped, which I did. After my Apple Store iPhone wipe; I was still able to view the last 2 digits of the hackers phone number listed as 31 in my Apple ID account The Apple Store stated there was nothing they were able to do regarding a hacked Apple ID account.

It is a glaring shortfall in Apple’s provision of customer service that the Apple stores are unaware of the next steps a consumer must take to rectify a hack to their Apple ID account on Apple’s own network that requires each user create in order to even allow use of the Apple devices. Perhaps this may be a contributing factor to Apple’s recent declining iPhone sales in conjunction with the ease of access hackers have to the Apple network to modify customer’s Apple ID accounts. I have utilized Apple products for many years. In May or June of 2024, My MacBook Pro laptop that I use for school was experiencing networking issues and was taken to the Nanuet, NY Apple Store. After laptop analysis, the Apple store rep. stated the laptop was damaged beyond repair and could NOT be fixed. She then brought out their technical expert who confirmed the diagnosis. Imagine my surprise, 1 month later, when I took the same MacBook Pro laptop to a computer store, and they fixed the issue within 5 minutes. I am still using the same MacBook Pro laptop without issue. As a result of the Nanuet, NY Apple Store laptop misdiagnosis; I logged my iPad that I used for 3 years without issue to my iPhone 13 Apple ID account in the interim before my laptop was repaired at the computer store. The iPad is now also hacked, however, there is something unusual about the iPad hack. When I realized my iPhone was hacked; I placed my iPad in Lockdown Mode (which is supposed to prevent any network access at all to the device). I am even unable to utilize my iPad on any network when it is in Lockdown Mode. This setting however did NOTHING to prevent the iPad from also being hacked. I am awaiting resolution of these issues from Apple in Cupertino, CA. I will post Apple's response and hopefully resolution of these...

Apple Park, Apple's headquarters located in Cupertino, California, is one of the most iconic and innovative corporate campuses in the world. Opened in 2017, it was the brainchild of Steve Jobs, designed in collaboration with Norman Foster of Foster + Partners, to serve as a revolutionary space for creativity, collaboration, and sustainability. The $5 billion campus, often referred to as the "spaceship" due to its massive circular design, has become a landmark not just in architecture but also in workplace culture.

Architecture and Design

Apple Park is famous for its ring-shaped main building, which spans an impressive 2.8 million square feet. The design is futuristic, minimalistic, and almost entirely covered in curved glass panels, providing an uninterrupted view of the surrounding landscape. The circular design of the building, which encloses a large central courtyard, is intended to promote interaction and collaboration among employees, allowing for seamless movement across different departments.

The attention to detail in the architecture is staggering. From the world's largest curved glass windows to custom-built elevators, every element reflects Apple's obsessive commitment to precision and quality. The roof is lined with solar panels, contributing to the campus's energy needs, while the walls are covered in seamless white surfaces reminiscent of Apple’s product design philosophy.

Sustainability

Sustainability is one of the core themes of Apple Park. The campus is designed to run entirely on renewable energy, with a combination of solar panels and fuel cells providing clean power. The main building is LEED (Leadership in Energy and Environmental Design) Platinum certified, the highest rating for green building standards.

The landscaping is also an integral part of the sustainability initiative. Steve Jobs wanted the campus to resemble the California landscape of his childhood, and as a result, 80% of Apple Park consists of green space. The grounds are home to over 9,000 drought-resistant trees, including olive, apple, and apricot trees, providing a lush, natural environment for employees. There are also walking trails, a pond, and orchards, further enhancing the eco-friendly atmosphere of the park.

Work Environment

Apple Park's interior spaces are designed with a similar philosophy to its product designs: clean, elegant, and functional. The offices are open-plan, with large glass walls allowing natural light to flood the workspaces. Every aspect of the environment is carefully curated to inspire creativity and foster collaboration, from the custom furniture to the expansive atrium areas where employees can gather informally.

One of the highlights of the campus is the Steve Jobs Theater, a state-of-the-art auditorium with a 165-foot glass cylinder and a carbon-fiber roof. This 1,000-seat theater is where Apple holds its product launches and major company events, reflecting the company’s flair for dramatic presentations.

Apple Park also features a wellness center, a gym, and recreational areas for employees. While not as exuberant in its amenities as some Silicon Valley companies, such as Google, Apple provides an environment that emphasizes balance between work and well-being.

Culture and Community

Apple Park is designed to support Apple’s culture of innovation, secrecy, and collaboration. The seamless, open layout encourages cross-departmental communication, while the circular design reflects the idea of unity and constant flow of ideas. However, Apple's famously secretive nature means that there are also restrictions on where certain employees can go within the campus, as confidentiality around product development is paramount.

Despite being a tech hub, the campus is designed to feel like a park rather than a corporate environment, contributing to a sense of peace and inspiration. Employees are encouraged to use the walking trails or enjoy the central courtyard, helping to break away from the typical office-bound...