Shanghai Family Restaurant — Restaurant in Cupertino

I've been here twice. The first time was about 3 months ago, rushed service. I came in for a late lunch, ordered something with the "help" of the woman who took my order - she rushed me into getting some chicken dish - it didn't look or taste anything like it, and the experience was bad.

Today I went back after comparing reviews between this place and other Chinese restaurants in the same "Cupertino Village" strip-mall: 3.9 out of 49 reviews compared to my favorite "Apple Green Bistro"s 4.0 in 57 reviews? I had to try again - and so went there for an early lunch - at 11:15am. Never going back again. Why? The lunch menu is underwhelming! The 9.95 section has only one or two meat dishes - everything else is meatless (read: cheap). The 10.95 section featured boring items - almost none of the good dishes from the main menu. I ordered shredded pork with tofu - it was awful. Just no real flavor, just looked like something came out of a can and got heated. Service was poor. I didn't get my soup - I had to call the waitress and ask for it. The restaurant had just one other occupied table from the time I walked in to when I left. My experience suggests why.

In summation - I can't believe this place is ranked so high (compare to some other places here, like Nutrition (3.5 of 55 reviews) and Joy Luck Palace (3.4 of 133) - which is great places for the quality of food. I've been to Nutrition for lunch, and the food is great and it's only $10 for lunch (why is is ranked $$ by Google?

And best place, hands down is Apple Green Bistro, because of excellent menu, great tasting food (they are the only place I found that has lamb), and very good service. I've been there about 5 or 6...

Horrible restaurant! My friends and I (4 people) went to this for dinner. When we were ordering food, the lady keeps "promoting" their food to ask us order more. When we finished the meal, the lady refused to split the bill and ask my friends to give me cash instead. MOREOVER! There was literally no service and still I gave them 8-9% tips to round up the bill. The lady literally run into me and told me dinner needs to have AT LEAST 15% tips!!!! I will never go to this restaurant again! I won't be surprised to see if you are closed in the...

This is an unscrupulous restaurant. When I was about to pour tea, I noticed the cup was very dirty. I wanted to take a photo as evidence, but the owner saw and not only did she not apologize, she also scolded me and forbade me from taking pictures. She then tried to snatch my phone away. In order to deceive me into handing over my phone and deleting the photos, the owner loudly slandered me, claiming I took pictures of her, but I wasn't fooled. I suggested they call the police if they truly wanted to see the photos on my phone, but they...