Komart Marketplace — Attraction in Dallas

A couple of months ago, I went to Dallas from out of state and purchased a $200+ rice cooker from KOMart home goods/small appliance store. I explained to the salesperson (young man) that I was from out-of-state, looking to purchase a rice cooker for my mom because hers was causing problems. He sold me a gasket that would fix her problem, but I decided to buy a rice cooker while I was there because finding a large selection of rice cookers in Oklahoma is not so easy. The rice cooker he showed me ticked all my boxes, and he went into detail about the 1 year warranty. After the purchase, he folded the receipt and taped it to the box in a manner where I could not read anything printed on it - especially the fine print. He said I should leave it taped to the box and keep the box so that if I had a warranty issue, it could be addressed. He never mentioned that the receipt warned about a three day return policy. Of course, had I known about the three day return policy, I may have not been so quick to purchase the product.

The gasket did fix my mom's problem, and I never even opened the box for the rice cooker. It sat in my spare room until the next time I had a chance to go to Dallas (military TDYs mostly kept me from going sooner). Granted, it was two months, but the box was in perfect condition. They had three in stock, so it is obviously an item they keep in stock and could easily resell. It is not like it was on sale when I purchased it or at the time I tried to return it... They detached the receipt from the box and just flat refused to refund the item – citing the three day return policy that was on the receipt the salesperson had taped to the box that I could not read. They didn't offer a store credit, they did not offer to take the item if I paid a restock fee – nothing. All I got was a - “Sorry I didn't tell you about the return policy. Its just that nobody ever returns these.” Now, I'm stuck with a rice cooker I have no use for.

I implore anybody reading this review to not shop at Komart. Not only will I never go back, I will never shop at any of the stores in the same shopping center because business owners tend to locate their businesses with other businesses of like-minded owners. From now on, I will be an H Mart girl. Please, let these business owners know that this type of customer service is unacceptable and give your hard-earned money to people who will stand behind doing the...

Some people here try to cheat you. There is one female cashier with glasses who will try to charge you a different price or try to not accept your card as a credit card and insists on charging as debit (because the merchant pays less fees for debit (like 10 cents) vs 2% transaction fee for credit card). She only tries this on non-Koreans or Koreans who cannot speak Korean fluently. If credit card bothers them so much, they can put a limit, like at least $10 needed to use credit card instead of acting like this. There is another person, a young guy, perhaps her son (I can only assume as they are both weasels), who also tries to cheat people. He tried to charge me double the price on an item thinking I would not know, but I did, and I brought it back and it was clear from the weasel's face that he knew he got caught. If you are non-Korean, go to the checkout where there is a non-Korean cashier. Better yet, go to Hmart and don't support Komart as Hmart does not pull these stunts. The others who work at Komart don't seem to be weasels like these two so it's too bad these two cast a pall on the entire place and on Koreans, or at least Korean immigrants, not Americanized Koreans, in general. After the weasel son tried to cheat me, I avoided this place to a large extent but thought I would give it another try as it is close to me but then the weasel mom was so nasty, I think I will be avoiding this place. I am an immigrant but do not support bad practices that some immigrants try to bring over to the US. Sure, US businesses are guilty of bad practices, ie Whole Foods market mislabeling the weights of prepackaged foods, but at least that was non-discriminatory (and if you are shopping at Whole Foods, you have to realize you are getting ripped off and overcharged all the time), while these weasels are discriminating and targeting certain people. I heard they are building new Hmart near Komart, hopefully that will...

Googled Korean market in Irving but actually Komart Marketplace is in Dallas. They close at 10pm.

The place is primarily a cluster of Korean shops, a Barber Shop, Fried Chicken place, Vietnamese Noodle Restaurant and a busy Korean grocery store with a nice informal restaurant inside.

If you like to eat Inside the grocery market, you just look at the menu on the wall, with pictures, price, and number.

You go to cashier #5, which is the first one closest to the end of the restaurant beside the Restroom. Just tell the cashier the number of the food you like and after you pay, show the receipt to the restaurant worker and they will make your dish. Just sit down on your table and they will call you when your food is ready for pickup.

The food is freshly made with fresh ingredients, delicious and authentic. Don't forget to get your drinks in the grocery before you pay for your meal.

I also went back yesterday to buy some fresh or frozen fish but i could not find any. There were plenty of fresh fruits and vegetables, dried noodles, coffee, tea, bottled drinks and other snacks. However, no seafood.

Update 25Nov2023 I went there before they closed on Thanksgiving Day and their sushi were 50% off. That means they make them...