No.1 Plus Chicken - Dallas — Restaurant in Dallas

Response to owner:

I appreciate the time you've taken to respond to my review, but let's not mince words. When I reported someone sneezing on my food, it was a real event I witnessed -- not a misperception. To suggest otherwise is to question my honesty and experience.

A genuine acknowledgment of this error and a commitment to prevent future incidents would have been a more appropriate response.

Furthermore, the offer to remake a meal is a standard recourse, but it does not address the immediate discomfort and dissatisfaction I felt, nor does it address the lapse in training your team supposedly has.

Concerning the overcooked food, you said a lot but there was no mention in your response of how you plan to address quality control moving forward. Reheating or refrying food that a customer has handled raises significant food safety concerns, and your response explains why your team has a complete disregard for proper food handling standards.

The phrase "it gets better every time" is inappropriate and of touch when a long-time customer reports a decline in their dining experience. This shows that there is a disconnect between customer feedback and your business's self-image.

Going forward, you should treat customer feedback not as one-off incidents but as valuable insights for continual improvement in service and food quality.

Unfortunately, following this recent experience and your response, I have decided to cease patronizing your establishment, which I have supported consistently since 2015. It seems you are confident in your business approach, even if it means losing long-standing customers. 👍

Original Review:

They were super busy which is great, but I’m still a paying customer. A few things:

The chicken and fries were super overcooked and inedible. I paid $18 for my food and am throwing it in the trash while still hungry.

The guy managing orders SNEEZED on MY FOOD then handed it to me. I think it might’ve been the spices, but still that’s nasty AH and who deserves to have their food sneezed on right in front of them. Gross.

I brushed off the sneeze, and felt the fries which were hard and overcooked. I thought maybe they got cold and the grease seized up so I said can y’all warm them up or something. Also thinking this might kill some of the sneeze germs. They took my SEASONED FRIES that I had my hands all over and threw them back in the fryer with the fries that already cooking.

H-naw. They used to be good, I started coming back in 2015. Now, the food has declined and prices increased. It was fun while it lasted. I recommended this place to others who have reported that the food wasn’t as good the last time they visited as well (within the last year).

It was great while...

No 1 Plus Chicken in Dallas is a hidden gem for all chicken lovers. Located in a bustling neighborhood, this restaurant offers a delightful dining experience with its flavorful and succulent chicken dishes.

The menu at No 1 Plus Chicken is diverse, featuring a variety of chicken options prepared in different styles. From crispy fried chicken to tender grilled chicken, there is something to satisfy every palate. The chicken is always cooked to perfection, with a crispy exterior and juicy, tender meat on the inside.

One of the standout dishes at No 1 Plus Chicken is their signature Korean fried chicken. The chicken is double-fried to achieve the perfect crunch, and then coated in a deliciously sticky and tangy sauce. Each bite is a burst of flavor, with the sauce perfectly complementing the crispy chicken. It's no wonder this dish is a crowd favorite.

Aside from the amazing chicken, No 1 Plus Chicken also offers a range of tasty sides and appetizers. Their kimchi fried rice is a must-try, with its bold and spicy flavors. The restaurant also serves a variety of Korean-style pickled vegetables, which add a refreshing and tangy element to the meal.

The ambiance at No 1 Plus Chicken is casual and inviting, making it a great spot for a relaxed meal with friends or family. The staff is friendly and attentive, always ready to assist with recommendations or any special requests.

Overall, No 1 Plus Chicken in Dallas is a fantastic spot for chicken lovers. With its deliciously prepared chicken dishes, flavorful sauces, and friendly service, it's a place that will leave you craving for more. Whether you're a fan of Korean fried chicken or simply looking for a tasty chicken meal, this restaurant is definitely...

A Flavor Explosion at No.1 Plus Chicken - Dallas: Cozy Comfort, Fiery Delight

This place is a true hidden gem that's quickly become my go-to for an unforgettable chicken experience: No.1 Plus Chicken - Dallas. Don't let its humble, cozy exterior fool you; this little spot packs a mighty punch when it comes to flavor and a wonderfully inviting atmosphere. From the moment you step inside, you're greeted with a warm and intimate ambiance. It's the kind of place where you can comfortably settle in for a delicious meal, whether you're catching up with friends or enjoying a solo culinary adventure. But let's talk about the star of the show: the chicken. Simply put, it's amazing. What truly sets No.1 Plus Chicken apart is their masterful command of spice. For those of us who appreciate a good kick, their spice levels are dialed in to perfection, hitting just the right note without overwhelming the incredible flavors of the chicken. An absolute must-try is their chicken mix with spicy. This dish is a revelation, offering a harmonious blend of textures and an explosion of savory, spicy goodness that will have you reaching for more. And if you're a fan of classic comfort, their chicken wings are equally stellar – crispy, juicy, and perfectly seasoned. As if the fantastic food wasn't enough, No.1 Plus Chicken offers an excellent bonus: a dedicated bar section. This elevates the entire experience, allowing you to pair your incredible chicken with your favorite drinks, adding an extra layer of fun and relaxation to your meal. It's the perfect combination for those who enjoy a lively yet laid-back dining experience. I recommend everyone to try this place at...