Computer Care Arlington — Attraction in Dalworthington Gardens

Review # 3: I bought a Dell Laptop in 2018, but in the last year of so the laptop took forever to boot up--usually in excess of 10+ minutes. Even when it had fully booted up it took quite a long time to open up a file or document. It was time to take this laptop to Computer Care! Chase and his crew were outstanding again. Chase diagnosed the problem and suggested that I needed a Solid State Drive (SSD) and he installed that for me. Turnaround time was fantastic. It is like I have a brand new laptop. It now boots up in 20 seconds and once the system has booted up, I can open a file or document in just a few seconds. The transformation of this laptop is nothing short of amazing. There is a reason why these folks continue to get excellent reviews: they are efficient, knowledgeable, punctual and friendly. If you have a computer problem, you can't go wrong with these folks. Thanks again for another great experience!

Review # 2: My laptop crashed and I found Computer Care on the internet and based on the positive reviews I went to them. I dealt with Chase Gober who is the Service Manager. Initially, he thought the Hard Drive had crashed and he would be able to restore it. Upon further examination, the motherboard failed. Now, he could have just fixed that and it would have been a very expensive fix, but he told me it would cost too much to fix and suggested that in the long run it would be much cheaper to buy a new laptop which is what I did. Chase was able to save all my files from the old laptop and transfer them to my new laptop. Chase is courteous and professional and although my laptop crashed--which was not a pleasant experience--I enjoyed dealing with him The overall price he charged was very reasonable. I am glad I went to Computer Care Arlington and if you have a computer issue or problem, I highly recommend them. These folks know what they are doing.

Review # 2: I bought a new iPhone 8 to replace my iPhone 6. I tried to transfer my Contacts using my iTunes backup, but I could not get it to work. Since I had over 1,300 Contacts, I kind of cringed at the thought of having to manually transfer the Contacts. I sent Chase Gober an email asking if they could help me out with the transfer and he told me they could do the transfer for me. I took the phones in and initially dealt with Loren Pierce and he was great. They were able to transfer everything to my new iPhone 8. They completed the work very quickly, too.The price they charged was very reasonable--actually I don't think they charged enough for what they did. Ten months ago I found these guys when my laptop crashed. Hence, my first review above, I'm telling you, these folks are terrific. They can help you. Give them a try. Another wonderful experience! Many,...

This review might get lengthy so bear with me. I am a school teacher and had one of the students spill coffee on my really nice personal laptop. It was a very unfortunate accident. I took it to Computer Care with the hopes that the computer could be saved. I talked with Peter over the phone and he was extremely courteous and professional. I dropped it off and after about a day I got a call from Chase. He was extremely courteous and professional as well. Unfortunately, the news he had wasn't good. The coffee despite being black corroded the motherboard and pretty much destroyed the computer. Chase actually waived the diagnostic fee and said hopefully it would soften the blow. The story doesn't end there. Not even close. Facing the prospect of losing all of my work I had on that laptop and then starting the process of saving up for a new one, I brought up possibly swapping the hard drive out of the destroyed laptop into an older one I had laying around. Chase said it was possible but would need the laptop to see if he could make it work. I dropped the laptop off Saturday and waited. Monday morning Chase calls me and says the connector he found would work and everything would swap right in. I was ecstatic! My old hard drive contained everything that I had from that destroyed computer. I would ALMOST be as if I didn't lose anything. Well fast forward to today and Chase calls me saying the hinges on the laptop I brought in were completely broken. He said they had a computer that they used for a loaner that they would swap my hard drive into and get it back up and running. The it was about the same age but the specs were better. Plus it had a better battery which mine had a bad battery. I picked it up and everything runs great. Yes, it's not as fast as my destroyed laptop but all my files and things are all here. I honestly couldn't be happier. Yes, I'm still upset about losing my other laptop but Chase and Computer Care did the next best thing. They helped me out so much and got me back up and running with a laptop. I want to personally thank Chase and all the staff at Computer Care Arlington. If you need any computer needs take it here. The customer service alone is worth the cost. The professionalism is some of the best I've ever had. Not just from Chase and Peter but from all the other staff I talked to. They never talked down to me always make sure I was kept up to date with any progress they made and made aware of any changes. The cost was very reasonable as well. Thank you again Computer...

I'm a bookkeeper and January is a very busy time for me. I shut down my computer on a Friday afternoon to update my server. Server updated and turned back on, but my desktop computer did not. I had purchased my Dell T1500 back in 2009, so I had great use of this computer to which I had recently upgraded the memory and installed a bigger hard drive (2 TB). So when my precious workhorse computer did not power on Friday afternoon, I immediately ordered another computer from Dell; however, the wait time was about 3 weeks. I couldn't work off a laptop for 3 weeks during tax season.

So I decided to try and figure out what was wrong with my precious computer and googled Dell Repair. The first name that popped up was Computer Care and they were local. I called on Monday morning at 9:01 am and spoke to a gentleman there who told me to come on in with the computer and they would take a look at it. I dropped it off by 10:30 and waited.........

Around 3:00 on Monday I called to see what was up and they said my motherboard was "toast" and not worth replacing. They did suggest an alternative of purchasing another T1500. They said there were a few on Ebay for about $100 and since the Bios was the same I could swap my hard drive, memory and video cards to a different computer with the same Bios. I couldn't find one on Ebay, but I was able to track down a local seller on Amazon north of Dallas who delivered a refurbished T1500 Tuesday morning. I then went back over to Computer Care and they switched out the hard drive, memory and video cards. By 5:00 pm Tuesday, I walked into my home office, plugged in my computer and was giddy as a school girl when my computer booted up without any issues. ' I'm so grateful I took a leap of faith on the unknown and brought my computer to them. I appreciate their candor and the time they took to explain what was going on. Special thanks to Tony for taking oh so much of his time in communicating with me and providing me with a solution to get up and running until I could replace the equipment with new.

The fee was EXTREMELY REASONABLE! The personnel was extremely nice and helpful. I will recommend to EVERYONE! Thank you guys. You're lifesavers! This experience truly exceeded my expectations to which I'm...