Stuff Etc — Attraction in Davenport

Ditto to Jacob. The mindset of the people in this store is "How can we avoid taking this stuff" without regard that without the stuff we bring in for consignment, they would not be in business. And they have nothing to lose!! They don't pay for the item unless they sell it. If they don't sell an item, they can throw it away. My husband is a business professor at a local college and he can't believe the way Stuff, Inc does business. We recently took in a photo. It was rolled up in the original tube, about 5 ft tall and 3 in diameter. The finished photo, of Time Square is on canvas and 5 feet by 7 feet. The metal frame was attach along with a photo of the finished product and easy instructions of how to put it together. The photo is really cool but we are moving soon and have to down size. The Stuff, Inc staff wouldn't take the big canvas photo saying they couldn't sell it. They didn't even try. About a year ago we paid to have them come to our home to pick up several items. My husband was outraged at their rudeness and the items they would not take. By the way, we live in a nice house, in a nice neighborhood. I just get tired of the same look and redecorate rooms. Among other things, we had an almost new chandelier they wouldn't take. Their attitude should be "bring us everything you don't want. We will try to sell it. If it doesn't sell we will dispose of it if you want us too." To work there you have to be rude and lazy. Don't waste your time...

Consigning policies differ, depending on which employees provide the information. Although appointment drop off times are helpful, it can take up to 2-3 weeks for accepted items to be placed on the sales floor, thereby reducing the amount of time they are left at full price before the first price reductions are taken. One of my furniture items sold within 5 days of drop off, but I received only 37% of sale price instead of contracted 40%. Store is NOT clean and has appearance of a flea market (pic on internet is NOT the current site building). Although management says they take unsold items to charities after 120 days, that is doubtful, since the store is really over-filled with many very sad looking items, that likely won't sell or shouldn't have been accepted. Davenport employees seem nice, but unknowledgeable about store policies...management staff are just RUDE!

Stopped at the Corallville location of Stuff Etc. to see how it compared during a recent trip....take my advice and just consign there instead! Parking lot in Coralville was FULL and store was clean and orderly with helpful/friendly staff! I was told it is the corporate headquarters for the Iowa stores. I made a friendly suggestion that thier management staff should make the trip to Davenport to "look in" on how poorly operations are going here! Yes, it's out of the way, but I'm confident my items will sell quickly; and I enjoyed browsing and shopping...

I am not sure what was going on but the last few times have been the same. Very slow in taking consignment items and when I say slow, I mean very slow. Now you get a number and it’s taking almost 15 minutes to get through one person because the person who is taking new items is taking their time and screwing around between people. We had over 15+ people waiting and no explanations on why the wait was this long and no communication to any of us customers. In my opinion the gal working today should have called for backup. She should have communicated to the multiple people waiting around in confusion as to why it was so slow. Only 5 people had made it through and by that time 4 had left because of how slow it was. Being in customer service my perception of how this is being ran is not good. I would rather donate my clothes than sit around for an hour watching the mess and inconsideration I saw today. I will not be coming back again. There was no communication or preparation, and no idea if they’re putting the customer first. It does not...