I normally order curbside grocery pick up from Walmart but decided to give Target a try today. BIG MISTAKE!
It was a horrible experience. 1. Called the store to tell them my order is for curbside pick up, not "in store" pick up as the email order confirmation showed (I am immuno compromised). I called the store number and the Guest Services/Online Order staff picked up my 1st phone call, I said "Hello" several times but no one responded to me. I could hear them talking so I thought they were assisting another customer, so I held on. After a couple minutes they hung up. I called back and my 2nd call started the same way - they picked up, I said hello several times, no one acknowledged, the phone line remained open for more than 27 minutes. Three employees were talking in the background, a male and 2 females. The things I heard and recorded! Wow! I drove to the store so the manager could hear the open phone line. She listened, pretended to be shocked, went to the back to see who had an open phone line, said she couldn't tell which of the 3 employees had an open phone line. Apologized that I had to hear that type of language.
Oddly, the manager never asked for my information, so of course no one will follow up. I'll bet if I RELEASE THIS RECORDED PHONE CALL on social media they will want to talk then.
Worst part - I did not receive all of the items that I ordered, AND the ground sausage I received is GRAY and spoiled! Somebody owes me a...
Read moreGreat store. A little frustrated that they sent a survey asking if I feel welcomed because the employees and the signs in the store look like me. Some businesses in America are now willing to compromise quality, good service, or the appearance of a store to hire people based on their looks or skin color, to make a certain unhappy group feel good about themselves, and encouraging this victimhood mentality that’s destroying us all as a society. Have some courage Target and help people feel good about themselves without entitlements, or expecting to change an entire society to do so. I don’t feel welcomed because a business tries to hire people that look like me. This is crazy! I didn’t come to America to see people that look like me to feel better about myself. I already feel good about myself even if I see a beautiful model on a sign, or if I need to learn the language of another country. I expect employees to give a good service and a store and employees to care to look good and clean, who cares if they look like me or not. Push people to be a better version of themselves without wanting to make others feel inferior because they don’t get we are all humans after all. That’s...
Read moreBad experience today.Front register casher behavior was not acceptable.She refuse to put my grocery on register loading table, becouse shes medical condition don't let her cary box of beer.So young men, costumer grab my box of beer and trow it on on loading table.Was no reaction from store security, so i fill not safe in store.Only one men visible store security(black male with no hear) not in uniform was standing on side and laff, a spcialy when i ask him do he have problem with color of my skin.Then yanger men , also security call menager, and after this two menas come an front(and I'm not sure who they was becouse they don't have any identificators)One was black young men , and hi absolutely was suporting casher action.Other guy (spanish name, with no identificator) finaly was nicer .Store personel need to be trained ,to tread clients propely.Management people need identyficators.Security must protect costumers to let costumers fell safe.Employees with medical conditions has to be employed on light duty positions.This is stil Great America , this is not banana republic.I dont think i gone make any shopping in...
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