Ace Diamond Jewelers — Attraction in Dearborn

I recently got engaged and my ring is my fiancé’s great grandmothers. His grandmas only request was that I go to her jeweler in Ohio to get it sized. we made the trip, and I got a very bad vibe from the guy after telling me my ring needed to be fixed because there was a crack and also the diamond would fall out if he didn’t replace the gold around it. He told me it would be around $400 total for everything. I left and called my mother in law to get her approval if I could get a second opinion from my jeweler, Ace. I went in and they had the jeweler check everything out, and he said it is in great condition and sized & cleaned it for me in less than 5 minutes. I am so happy I went with my gut and went to Ace. They have known my dad for many years and we always go there and get excellent service. The women there could not be any nicer and more helpful and joined me in my excitement about being engaged! I will be going back to pick out bands for my fiancé and I. Thank you to the lovely ladies for the help and guidance. Also, a big thanks to the jeweler for his honesty and...

There are so many wonderful experiences to share about this “diamond in the rough jeweler” - Ace Diamond. My relationship goes back over 20 years, with many family and friends who are clients. First and foremost they’re like family, which also means that they can be trusted. When you’re buying jewelery, especially diamonds you need to work with someone you trust and who has your best interests in mind. Specifically, I personally work with Anna, who is amazing. She works closely with me from large to small items. Even a simple repair is treated like a large diamond purchase. The entire staff including the owners are incredible. Easy to work with and have the highest integrity. They’re also very competitively priced. They’re a must when considering engagement rings, as the variety, quality and custom pieces are incredible. I highly recommend stopping by and experiencing for yourself. A+...

Purchased my partner's wedding set here years ago. Beautiful work setting a heirloom stone for us, my partner receives compliments wherever we go. We have been thrilled with the quality of the jewelry and the care since. I am not sure if there is new ownership or just management, but in the last few months we have both been receiving excessive and un-authorized text message advertisements. As these texts did not include any instructions on how to opt out (as required by the FCC) I called the store to request being removed. Initially I was told there was no manager available, and then when I requested the owner's contact information was suddenly put in touch with who I assume to be the manager. At first she was fairly understanding, but then became completely rude and dismissive. Not the class of service I have come to expect from this operation. Very disappointing, will...