I had a terrible experience with this shop and would not recommend them to anyone, especially brides. We brought in my wedding dress for simple but essential alterations: cut and finish the neckline, and add a bustle. These are very standard requests for any wedding gown.
Instead, the neckline was only cut and left with raw, unfinished edges. No sewing, no sealing—just rough fabric. When I brought this up, the owner’s daughter claimed she had messaged me asking if I wanted the edges sewn, glued, or hot-pressed. I double-checked the messages—this never happened. Rather than take responsibility, she called me rude for pointing it out.
As for the bustle, it wasn’t done at all. When I asked why, she claimed we never asked for one, which is absolutely false. It was discussed during our appointment. This level of miscommunication and denial is unacceptable.
To make matters worse, the shop owner (who initially offered to do the alterations as a gift) left the country without telling me. From June 14 to July 6, 2025, I asked her daughter multiple times for progress photos of the dress—she refused, saying she was “too busy.” Then, after all this, they tried to charge me $200 for incomplete and unprofessional work.
This shop is disorganized, dishonest, and lacks basic customer service. If you’re a bride, don’t take the risk—go somewhere that respects your time, your dress, and...
Read moreIt was the most awful experience the tailor has no sense of time nor a correct schedule and does not take care of their customers in a mannered way nor treats her customers in a correct way I had asked her tailor me a dress she gave the given time and I went on time when I came to the boutique she didn’t have it done and I needed so she kept pushing it back and on the date I needed the dress I didn’t have it and it ruined my schedule as I had to go look for another dress last second I understand people work and have jobs and a life but if you cannot commit to your word and an honest answer than why even think of doing it from the beginning so it just like to state if you are to shop at this store be careful because you’ll probably have a...
Read moreThis dress place is an absolute gem 💎 they have a variety of beautiful HANDMADE dresses they even let you rent the dresses out !😊 and make the necessary alterations you need. Me and my daughter went here for her sweet 16 she wanted to be a princess and Riana delivered just that !❤️ my baby girl looked absolutely beautiful in her dress 10/10 highly recommend this place for anyone looking for ball gowns elegant dresses...
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