Ford Biomedical Laboratories — Attraction in Dearborn

I've been approved for the Family Reunification act in Canada to visit my family. To enter Canada I need legal documents, notarized family status, and a (within 72 hours of departure) negative PCR Covid test. I went to the OCCMed Clinic in Taylor and explained my situation, timing and IMPORTANCE of my test. They were understanding and compassionate and made sure my test was completed by 4:10 pm and shipped/mailed out by 4:30 pm on 4/1 so I could have my legal results and enter Canada by 4:00 on Sunday 4/4. Much to my surprise when I received my results via email on Saturday afternoon it showed my test was collected on 4/1 at 9:44 am. No where near the correct time and putting my trip in jeopardy. Being Easter weekend I couldn't call or get this corrected. Sure enough upon my arrival in Canada at 2:45 pm on Sunday (couldn't leave any earlier because of work) I tried my very best to explain the screw up but was turned away and now have a denial on my record because the test was not within 72 hours even though it was! After months of planning and the very important timing of everything I will be spending my vacation not with my family...

Covid-19 Testing: I visited this lab for the first time this week and I was satisfied with the service. I went to get the rapid covid test and the staff seemed very nice and welcoming. My results came out in 15 minutes and I got a call confirming it. It was also sent to my primary doctor.

I also did the PCR test 2 days later to double check since I was exposed to someone who tested positive and the results came out same day. Unlike other places where you have to wait until the next day. I was sent an email by the end of the day which was a total relief!

I...

Received my covid test information via email right as soon as they closed, there was a password lock on the pdf file and normally it’s supposed to be your birthday but It kept telling me it’s incorrect and I couldn’t even call them back on a Saturday because they don’t open back up til Monday so it’s very inconvenient to be locked out of my results til Monday when I needed it...