Over all I feel this location is one that I would like to return to ..I felt it was clean and well organized... The other night I got to this location at around 7:40 pm.. I made eye contact with a employee and was greeted. As I began to look around I found a couple of things within a few minutes... now I understand the importance of announcements, I truly do.. but it seemed like every four minutes someone would get on the loud speaker and make a reminder of what time it was and proceed to state that the fitting rooms would be closing at 8:00 sharp, than remind the time again with almost a suggestive tone to get in those fitting rooms.. i by all means am not saying that the announcements are bad.. but every three or four minutes seemed a bit excessive, especially for me who likes to kinda drift off into my own special place when I shop. I suppose I could modernize myself and have earbuds playing my favorite tunes so I could just block it out.. there would be an option for me.. but I kinda enjoy listening to what’s going on around me.. enjoy it as I compliment it or as I point out an opprotunity I feel it has ... with all do respects to my opinion.. as I was paying attention and have formed one... where the announcements fell short of their integrity was after all that.. and 8 o’clock came and went ... another announcement letting us ( the same few who were in the store) know the fitting rooms would be closing at 8:15pm.. couldn’t help but think to myself “geese I’m glad I wasn’t planning on trying anything on.. I would’ve rushed and maybe missed a couple things I found ( since I was calm) trying to get to the fitting room before 8 when they closed.. or in this case didn’t close.. or really closed - but not at 8 pm but rather at 8:15 pm.. I wonder if they really closed at 8:30 pm... I guess I’ll never know because I found what I was looking for and checked out.. All in all.. I’m satisfied with the quality of what I purchased and next time I’m in the area will stop in to see what else they have.. maybe try a few...
Read moreThe short middle-aged man in charge is a extremely UNPROFESSIONAL toward female shoppers, and has made this location unbearable.
He stands behind me and stares at me while shopping. When I acknowledged him, he scolded me and said I shop "too aggressively." He then proceeded to hit on me, asking me what I do, and asked if I go to college. (why r u hitting on girls 20 years younger than u?? Aren't u suppose to be working??) I made it clear that I was not interested...Now he harasses me every time I'm there.
Last week, I SHOPPED FOR 5 MINUTES BEFORE MAKING MY RETURN AND HE REFUSED to accept my return and STRAIGHT UP LIED TO ME, and said "my items were not on the receipt", and excused me "trying to return unpurchased items", and told me I am "banned from this location". I don't understand how someone could even return unpurchased items...and I WAS RETURNING ITEMS I WALKED IN WITH, AND I HAD A VALID RECEIPT. He had no evidence to support his accusations against me.
I came back to this same location 14 hours later and his employee completed the exact same return (& same receipt) with NO ISSUES.
I shop at multiple Goodwills every week and I have never had an issue with returning my merchandise after I shop. If that's a rule, then MAKE A SIGN, but no where does it say to complete your return before shopping.
This man is also constantly micromanaging and yelling at his employees. Every employee (besides him) whom I've interacted with have all been super nice and helpful!!
I do not recommend shopping at this location if you do not want to be stared at like a piece of meat by the store manager.
(They also pull all of the 50% and 30% color items off of the racks and replace with all full...
Read moreMy daughter and I do live shopping events for our personal business and this store went above and beyond and treated us very well while we spent close to 7 hours in their store!! Great job!! Thank you for having us!! We can't wait to shop your shelves again soon!!
UPDATE: We made our second visit to this store and we're so pleasantly welcomed by the staff!! We spent all day shopping and when we finished our 7 hours, the check out was so easy! It made us feel very good to have such great staff take care of us once again. Our customers did not want to leave the store!! We will be returning again soon!! Thank you for having us!! The_eclecticowls on WHATNOT
UPDATE: The employees at this store are so welcoming and so accommodating when we visit!! Always professional and always have more for our buyers when we think we have seen everything!! We love spending our time here and our customers love it as well!! We always look forward to our next visit!! Thank you to the daytime cashier that always finds us and introduces us to new staff members!! She is an amazing asset to Goodwill! The managers here are amazing as well!! Thanks for always welcoming us to your...
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