Janie and Jack — Attraction in Denville

Just left the store. We were the only people that entered the store and the sales associate was so rude. She nastily told us that carriages were not allowed in the store. I had my infant daughter with me and my mother that is struggling to walk because she has a back injury. I was looking to do some Christmas shopping for my daughter and the sales associate told us that we had to leave and can’t have the carriage in the store with us. What type of children’s clothing store does not allow carriages in the store? Do they allow wheelchairs in the store? Or do they discriminate against people in wheelchairs as well? The sales associate is an older blonde woman named Donna. She offered some halfhearted phony apology, but it was too late. The damage is done and this store lost a customer. I am so disappointed in this location of...

Brought in a gift return, encountered manager Cheryl, who told me I would need to pick something else since I did not have a receipt. I chose something that was 1.37 less than the "credit". Cheryl told me I had the option to buy something additional and pay the difference, pay TAX ( we are in NJ there is no tax?) of 2.50 additional or take the item back. I asked her to adjust the price so it was even and forget the extra I was owed, she said she couldnt. I asked for a manager, she said she was one and offered nothing other than a shrug when I expressed my disappointment. She had an airpod in throughout our exchange and rolled her eyes at me multiple times. Horrendous...

I was there on Sunday to return and get some new stuff. The lady at this store wasn’t able to say hello. She run to the back of the store where she was eating or whatever. I was to waiting to pay and When she came back she had a moody face and behaving like she was done with something. I first inserted my card to pay, removed and seem to be ok. She said I did not paid and the machine was stuck. I felt weird about it, I inserted my card again and was charged twice. With all the trouble she was acting I was the problem. When she finished returning my money, she wasn’t able to say sorry or thank you. I love this brand, but I won’t go back to this store or...