WOWZA!! What a gem of a human Trisha is at the Outdoor Research store in Des Moines, WA! From the moment I walked in, she was a ray of sunshine ☀️: so uplifting, kind, incredibly knowledgeable, and just downright fun to talk to! She helped me find the perfect gear and made the whole experience feel like it wasn’t at a store but a friends closet 🧭✨
To top it all off, in my post-shopping bliss, I accidentally left my debit card behind… and Trisha handled it with such care and responsibility like a true hero! She made sure it was stowed securely for my return … she is an absolute class act.
Thank you, Trisha, for your expert help, your positive energy, and your above-and-beyond integrity! You made my day and decked me out in style too! HIGHLY recommend stopping by and meeting this wonderful soul if you’re anywhere near Des...
Read moreA little smaller than I expected. Good to visit if you have more time than money, esp considering how long the drive is from Seattle. Some good deals although selection is hit or miss. OR is a great company generally, though, and has a store closer to Seattle with in season options that arent marked down.
Update: I bought a hat here, then looked on rei website and found the same hat for even cheaper. Plus REI has a much better return policy! I would just recommend buying stuff from REI. OR makes good products and if you live next to this store it could be useful, but mostly just recommend...
Read moreWe saw a billboard for this place and decided to swing by later that month. We were impressed with the variety of articles of clothing and sizes in the sample section - sample prices were insane! They also had a lot of end of season clearance items. The sales range from just 20% off 2/70% off. I would guess that a third of the items in the store were final sale, which meant no returns. The other items had to be returned within 14 days. In mid/late March it was almost entirely high-quality winter gear. They’ve already started selling summertime hats and some tank tops and running...
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