I've been going since I was 7 (the 90s). The new owners who bought it after 2020 completely ruined it. It used to be way more affordable (esp for locals) and better run.

The new owners slapped paint on SOME of the slides to make them look newer (which honestly was needed) but no other actual updates/fixes to make the park actually updated, nicer and worth the increase in prices. A bunch of their fun slides are always closed bc it seems like they don't want to hire the number of lifeguards needed to run them all. Their season is only from April to September, so any work/updates on the part or slides should be completed during their long off season, which is Oct-March.

My kids are super disappointed bc we used to go every summer. I'm upset bc prices for food/cups/refills and entry all went up, and it seems like they "can't afford" to pay a full staff to run all slides? My mom surprised the kids with passes this summer before we knew how bad it had gotten. Never again wasting $ on this water park.

One of the best slides that use a mat to slide down, used to have a ton of mats, you and your family/friends would grab a mat off the rack where all the mats would be hanging and you'd walk up the steps and that's where the line would be, but they took away almost 20+ mats and limited it down to 8! (6 when we went last weekend). While you wait in line (now at the bottom of the slide) for 3-4 people to get a mat, watch them walk all the way down to the steps, watch them walk up, slide down, THEN hand the next people their mats. It's ridiculous and runs a lot slower for no reason. If mats were outdated and needed to be replaced, why haven't they been in the last 3yrs? This ride is too popular to limit 6-8 riders at a time.

The other fun slide we love (2 slides-single or double tube riders) only ever has 1 slide open causing the line to get super long. They also hardly have any 2 seater tubes, let alone ones that are fully inflated (you can typically choose to ride w/someone or single). So- limit 2 slides down to 1 AND only give single tubess to people... the line is ridiculous.

It's just not worth it. I know this was a lot, but I figured I'd let it be known. Don't get me started on the disgusting bathrooms and one of the kitchens located at the back of the park, isnt even opened (causing huge crowds and long wait times at the 3 upper level food counters all close together). It really just doesn't make sense. They seem so greedy and just trying to bank on people who don't know better (tourists). Save your money 😓

-Old season pass used to be $65(ish) -New season pass is now $175 💀🚫 -Old single day ticket used to be $45 -New day pass is $62.91🤦🏼‍♀️ (Universal Volcano Bay is $80 for single day)

Parking Season Pass-$25, Daily Parking-$5 In the past, we'd pay $5 or show our pass when entering the parking lot at the parking boxes. Now, we have the $25 parking pass, but no one knows...there aren't people at the parking lot boxes and we never got a pass to hang in our car. It was added to one of our season passes. Sooo I'm not sure how they know if we've paid/have a parking pass?

Reg. Locker Rentals now $18 XL Locker Rental now $20 (Lockers do at least last you the day)

It's just not worth spending so much with slides closed and food prices almost $20 for chicken tenders or burgers and fries. The souvenir cup is $20 and $3.50 for refills (used to be free refills). But the cups are the least of my worries. The lack of attention the new owners have spent on the park itself after increasing prices so much back in 2020, is very disappointing. There is really no reason the bathrooms should be as bad as they are, no reason slides should be closed, no reason maintenance and updates should not be completed within the off season months so the regular season months are enjoyable and worth purchasing tickets to go enjoy ALL slides/attractions while there. Open the back kitchen to disburse the crowds at the front of the park next to the locker rentals. It just seems like they are cutting corners to bank more money.