LOT TO SHARE!!! Our daughter booked this venue for 2 hours to celebrate our grandsons 3rd birthday. The event time was 5pm-7pm. She paid a $100 deposit in advance as required. When we arrived, we learned the food they provided at the venue for purchase was not available after 5 pm. Our daughter was told drinks were included with the party, but when we arrived, we were told drinks were not included. We purchased drinks for everyone at the party and found we did not have enough drinks. When we asked for cups for the kids, they gave us peanut bowls or cups to drink out of. PEANUT CUPS!!! Needless to say, we were not pleased at this turn of events. What should have been a great outing to celebrate our grandsons birthday had quickly turned into a nightmare. Meanwhile, an employee made several trips over urging our daughter to pay the balance. Our daughter wondered what balance because this amount was never communicated until the employee brought over a bill for an additional $198. Mind you, this party was for 10 toddlers, but there were only 5. The only adult that used their equipment was our daughter, who went with our grandson because he is small. They were on the equipment for twenty minutes tops. Also, the balance was never communicated until we arrived at the venue and was halfway thru the celebration. My wife and I were livid with the treatment we received from the staff, and we were being charged a ridiculous $298 to accept it. Let me say, the money was definitely not an issue for us to pay, but we did not agree with the charges for the short time we were inside the venue and barely used the equipment. When we arrived, there was no security at the venue that we noticed, but shortly after the employee brought over the bill, several police officers began to gather near the cash register. My wife and I had seen enough and went to talk with someone to resolve this very unpleasant ordeal before the police took it to another level. After getting little to no satisfaction from the employee who brought over the bill, we asked for a manager. A very nice young lady named Jessie Blount, who was the manager, came over to assist. After sharing our frustrations with how this event had turned out, she was apologetic and understanding and offered a solution to which we accepted and resolved the bill. I would not recommend this venue for toddler parties. If you choose to book this venue for an event, I highly recommend getting a clear understanding from the children running it before your event.