Name Brand Liquidations - Edwardsville — Attraction in Edwardsville

They have good bargains but the customer service was just awful. We were looking at lights and saw a box that Tommy Bahama lights to put around your yard or wherever. A lady came out walked past us and began saying you can't open up the boxes with an attitude and walked up to the register to talk to another lady. I came up to her and explained the way she approached us was unprofessional and yelling at us was not appropriate. She began apologizing and we said the issue wasn't about opening up the boxes, it was the way you approached my husband and I about it. The last time we bought items there, there was an issue and there were missing contents. There are no signs that we were aware of posted and we weren't making a mess. We just felt the items we were going to buy, we wanted to make sure it was all there. It just made more sense. Again , good bargains but the staff needs training on customer service. Her attitude was very rude and she acted like we were stealing and we felt judged. We won't be coming back for a long time. We were going to buy the items, we put them back, bought 2 things and left. If you don't like your job, then don't work there. No need to have an attitude because you are...

Many great deals and the employees are outstanding, very pleasant and VERY helpful. Example: we were interested in a product in a box, but concerned that parts might be missing. So we asked the employee to open the box for inventory and she did. Nothing missing so we bought the item at a great deal.

Be careful some items are used and some items are new old. Example: I bought a Waterpik that appeared new, but was manufactured several years ago and was not covered by the manufacturers warranty.

I also bought a battery powered lawn mower and snow blower that was perfectly fine and at a great price. Happy hunting, but be cautious. 🤔

We were not satisfied with the food items we purchased, so we don't ...

So I haven't been over here in a good 5 years well today my kids had a field trip so I stopped I seen 12/16 and a couple more different sizes the one was a six x so I opened it up to see what it was this big big woman came over to me and said why are you going through all of them they're all the same size you're ruining them all very ignorantly.. when I only touched one so I said it has no price on it if you would like to come over and show me a price that would be great she ignorantly looked at me crazy and walked away I did get a picture as I got a picture she waved at me she's a cashier if they need help that bad to hire ignorant people that ignorant I was mortified I will never go back in that...